The purchase of vouchers is subject to our General Terms and Conditions and Privacy Policy. In addition, the following voucher conditions apply.
Vouchers and discounts cannot be applied to the purchase of gift vouchers.
It is not possible to apply vouchers and discounts retroactively.
Furthermore, any commercial resale of vouchers is prohibited.
Individual Conditions
Please note that individual conditions may apply to each voucher. You can find these in the voucher conditions directly on the voucher or when you receive the voucher. These may include the following restrictions or types of vouchers:
- Validity of the voucher
- Restrictions on certain items or item groups
- Combinability of the voucher with other vouchers, discounts or promotions
Subject
Kloster Kitchen vouchers can be redeemed for purchases on www.klosterkitchen.de or www.klosterkitchen.com in accordance with these conditions.
The voucher will be sent to you, depending on the selected item, in the form of an email or a physical voucher by post.
You can pass the voucher on to third parties. In this case, you undertake not to use the voucher code again or to disclose it to third parties.
Redeeming the voucher
The voucher can be used for the purchase of products sold on www.klosterkitchen.de or www.klosterkitchen.com. The value of the voucher will be credited against the invoice amount. Cash payment is excluded. Multiple vouchers can also be used for one order.
Remaining balance
If the voucher value exceeds the invoice amount, any remaining credit will be retained and can be used by re-entering the voucher code.
Cash payment of the (remaining) value of the voucher is excluded.
Validity period
Vouchers must be redeemed by the end of the third year after the voucher code has been sent. After that, they lose their validity.
Liability
You undertake to keep the voucher code secret and to communicate it only to the person to whom you wish to give the voucher. Kloster Kitchen or Avenquor GmbH accepts no liability for the loss, theft, misuse or delayed transmission (e.g. due to technical difficulties) of the voucher code.
