More than 381,000 enthusiastic customers

Customers most frequently praise the unique taste and high quality of our organic products, as well as the fast delivery times and satisfactory support.

Known from

Logo der bekannten Zeitschrift "Brigitte"
Logo der bekannten Zeitschrift "essen & trinken"
Logo der bekannten Zeitung "Bild"
Logo des öffentlich-rechtlichen Fernsehsenders "WDR"
Logo der bekannten Zeitschrift "Stern"

THESE PRODUCTS ARE ESPECIALLY LOVED

Das "Vegan" Logo

Frequently Asked Questions

Are the testimonials real?

Yes, all reviews are from real customers who have tried our products. We only invite customers to leave a review via reviews.io after placing an order. Reviews marked ‘Verified Customer’ are linked to an order.

Which products are praised most often?

Our Classic Ginger Shots, smoothie mixes, and juice cleanses are particularly popular.

How does the Ginger Shot Classic taste?

Our customers describe the taste as fresh, natural, and pleasantly spicy – thanks to the real pieces of ginger, it is more intense than many other ginger shots.

Are the products free of artificial additives or sugar?

Yes, all products are vegan, free of artificial additives and added sugar - only natural ingredients.

Are the shots at the beginning very spicy?

Some customers initially find the spiciness unusual. However, many report that they quickly get used to it and appreciate the invigorating effect.

Where can I find more testimonials?

In addition to our website, you can also find reviews on Google, Amazon, and social media.

How satisfied are customers with delivery and service?

Our customers especially appreciate the fast delivery and friendly
customer service.

How can I submit a review myself?

After placing your order, you will receive an email with a review link. 

Do you have any further questions? Here's how to reach us

Review of Kloster Kitchen: What Not Everyone Likes

Ø 4.8 out of 5 stars from over 7,984 reviews also means: Not every order is a winner. 3% of the reviews have 1 to 3 stars. These are the most common criticisms and our answers.

“The consistency is unusual.”

Some customers are bothered by the thick consistency. They ask why there is a gelling agent in it.

Our answer: We use pectin. Pectin is a plant-based substance that is also found in apples and citrus fruits. It keeps the ginger pieces suspended so that they do not sink to the bottom. Shake the bottle briefly before drinking.

“Too spicy” or “too mild”

For some, the shot is too spicy. Others find that it doesn’t taste ginger-y enough and is too sweet.

Our answer: The spiciness comes from real ginger pieces, and each variety tastes different. The fruit variety is the mildest, while the Classic variety is the spiciest. Not sure? Start with the sample set and find your variety.

“Too expensive.”

For some customers, the shots are too expensive.

Our answer: One shot costs €2.27 in the 30-ml bottle. From the 360-ml bottle, you pay €0.80 per serving. With the savings subscription, you save 10%, and we offer free shipping in Germany from €25.

“I still get sick.”

Some customers hoped to be sick less often and are disappointed.

Our answer: Our ginger shots are a food product, not a medicine. We do not promise any effect on your health. Drink them because you like the taste.

“The shots are heated.”

A few customers would like untreated shots.

Our answer: We pasteurize the shots gently. This keeps them shelf-stable for at least 12 months without refrigeration, and we ship them without a cold chain.