Privacy Policy
Privacy Policy
Unless otherwise stated below, the provision of your personal data is neither legally nor contractually required, nor is it necessary for the conclusion of a contract. You are not obliged to provide the data. Failure to provide it will have no consequences. This only applies to the extent that no other information is provided during the subsequent processing operations.
"Personal data" means any information relating to an identified or identifiable natural person.
Company restructuring and data transfer
In the context of company restructuring, in particular in the event of a sale of our company or parts of our company (a so-called asset deal), personal data may be transferred to a third party (acquirer). This particularly concerns data required for the fulfillment of existing contracts or for the continuation of business operations. Legal basis for data transfer:• For customers with ongoing contracts: Art. 6(1)(b) GDPR (contract fulfillment) in conjunction with § 415 of the German Civil Code (BGB) (assumption of debt)
• For existing customers without ongoing contracts: Art. 6(1)(f) GDPR (legitimate interest in the continuation of business operations)
• For newsletter subscribers: Requires separate consent (see "Newsletter" section)
Scope of data transfer:
The transferred data generally includes:
• Name and address
• E-mail address
• Telephone number
• Order history and contract data
• Bank details (only with express consent or for the settlement of outstanding claims)
Your rights:
You will be informed of such a transfer in text form and have the right to object to the transfer. After the transfer has taken place, you will receive information about the new controller and may exercise your data subject rights (access, rectification, erasure, etc.) against them.
Every time you access our website, usage data is transmitted to us or our web host/IT service provider by your internet browser and stored in protocol data (so-called server log files). This stored data includes, for example, the name of the page accessed, date and time of access, the IP address, the volume of data transferred, and the requesting provider.
Processing is carried out on the basis of Art. 6(1)(f) GDPR due to our overriding legitimate interest in ensuring the trouble-free operation of our website and improving our service.
Your data may be transmitted to and processed in third countries outside the EU, in particular Canada and the USA. There is an adequacy decision by the EU Commission for Canada. For the USA, an adequacy decision by the EU Commission is in place, the EU-US Data Privacy Framework (DPF). Shopify is not certified under the DPF. This data transfer is based on contractual obligations comparable to the standard contractual clauses of the EU Commission.
Contact
Controller
Feel free to contact us if you wish. The controller responsible for data processing is: Avenquor GmbH, Hersbrucker Str. 23, 91244 Reichenschwand Germany, 091519669040, kundenservice@klosterkitchen.com
Initiating contact by the customer via e-mail
If you initiate business contact with us via e-mail, we will collect your personal data (name, e-mail address, message text) only to the extent provided by you. The purpose of data processing is to process and respond to your contact request.
If the contact serves to perform pre-contractual measures (e.g., consultation for purchase interest, offer preparation) or concerns a contract already concluded between you and us, this data processing is carried out on the basis of Art. 6(1)(b) GDPR.
If the contact is made for other reasons, this data processing is carried out on the basis of Art. 6(1)(f) GDPR due to our overriding legitimate interest in processing and responding to your request. In this case, you have the right to object at any time to the processing of your personal data based on Art. 6(1)(f) GDPR for reasons arising from your particular situation.
We use your e-mail address only to process your request. Your data will subsequently be deleted in compliance with statutory retention periods, provided that you have not consented to further processing and use.
Collection and processing when using the contact form When using the contact form, we collect your personal data (name, e-mail address, message text) only to the extent provided by you. The purpose of data processing is to establish contact.
If the contact serves to perform pre-contractual measures (e.g., consultation for purchase interest, offer preparation) or concerns a contract already concluded between you and us, this data processing is carried out on the basis of Art. 6(1)(b) GDPR. If the contact is made for other reasons, this data processing is carried out on the basis of Art. 6(1)(f) GDPR due to our overriding legitimate interest in processing and responding to your request. In this case, you have the right to object at any time to the processing of your personal data based on Art. 6(1)(f) GDPR for reasons arising from your particular situation. We use your e-mail address only to process your request. Your data will subsequently be deleted in compliance with statutory retention periods, provided that you have not consented to further processing and use.
Use of Google Maps API address validation
We use address validation from the provider Google (Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland "Google") on our website.
The purpose of data processing is to check your entries in our address forms for input and spelling errors in real-time and, if necessary, to supplement missing data. In the event of incorrectly entered data, alternative suggestions for correcting the data are displayed. For this purpose, the address data you enter is transmitted to the provider, stored, and evaluated there.
Among other things, the following information can be transmitted to Google and processed there: postal addresses (country, city, zip code, street, house number), e-mail address, telephone number.
Your data may also be transmitted to the USA. For the USA, an adequacy decision by the EU Commission is in place, the EU-US Data Privacy Framework (DPF). Google has certified itself under the DPF and has thus committed to complying with European data protection principles.
The processing of your personal data is based on Art. 6(1)(f) GDPR due to our overriding legitimate interest in having a correct data basis to fulfill our contractual obligations. You have the right to object at any time to this processing of your personal data for reasons arising from your particular situation.
The data is processed separately by the provider and is not combined with other data. It is deleted by the provider as soon as the status of the entered data has been determined, at the latest after 30 days.
Further information on terms of use and data protection at Google can be found at: https://cloud.google.com/maps-platform/terms (https://cloud.google.com/maps-platform/terms) or at https://www.google.de/policies/privacy/ (https://policies.google.com/privacy?gl=de).
Collection and processing for applications via e-mail
Site visitors can apply via e-mail if they are interested in job openings advertised on our website. In doing so, we collect your personal data only to the extent provided by you. This includes your contact details (e.g., name, e-mail address, telephone number), information about your professional qualifications and education, information about professional training, and performance-related certificates.
The data processing serves the purpose of establishing contact and deciding on the establishment of an employment relationship with you. The provision of data is required to carry out the application process. The processing of your personal data is carried out on the basis of Art. 6(1)(b) GDPR in conjunction with § 26(1) of the German Federal Data Protection Act (BDSG) for the implementation of pre-contractual measures (carrying out the application process as employment contract initiation).
To the extent that you have given us consent to process personal data for inclusion in our applicant pool, e.g., by ticking a checkbox, the processing is carried out on the basis of Art. 6(1)(a) GDPR. You can revoke your consent at any time, without affecting the legality of the processing carried out on the basis of the consent until the revocation.
If special categories of personal data within the meaning of Art. 9(1) GDPR are requested from applicants during the application process, e.g., information about the degree of severe disability, this is done on the basis of Art. 9(2)(b) GDPR, so that we can exercise the rights arising from labor law and social security and social protection law and comply with our obligations in this regard.
We store your personal data as long as it is necessary for the decision regarding your application. Your data will subsequently be deleted after a maximum of six months, provided that you have not consented to further processing and use. If an employment relationship is established following the application process, the data provided will be further processed on the basis of Art. 6(1)(b) GDPR in conjunction with § 26(1) BDSG for the purpose of carrying out the employment relationship and subsequently transferred to the personnel file.
Collection and processing when using the application form
When using the application form, we collect your personal data only to the extent provided by you. This includes your contact details (e.g., name, e-mail address, telephone number), information about your professional qualifications and education, information about professional training, and performance-related certificates.
The data processing serves the purpose of establishing contact and deciding on the establishment of an employment relationship with you. The provision of data is required to carry out the application process. The processing of your personal data is carried out on the basis of Art. 6(1)(b) GDPR in conjunction with § 26(1) BDSG for the implementation of pre-contractual measures (carrying out the application process as employment contract initiation).
To the extent that you have given us consent to process personal data for inclusion in our applicant pool, e.g., by ticking a checkbox, the processing is carried out on the basis of Art. 6(1)(a) GDPR. You can revoke your consent at any time, without affecting the legality of the processing carried out on the basis of the consent until the revocation.
If special categories of personal data within the meaning of Art. 9(1) GDPR are requested from applicants during the application process, e.g., information about the degree of severe disability, this is done on the basis of Art. 9(2)(b) GDPR, so that we can exercise the rights arising from labor law and social security and social protection law and comply with our obligations in this regard.
We store your personal data as long as it is necessary for the decision regarding your application. Your data will subsequently be deleted after a maximum of six months, provided that you have not consented to further processing and use. If an employment relationship is established following the application process, the data provided will be further processed on the basis of Art. 6(1)(b) GDPR in conjunction with § 26(1) BDSG for the purpose of carrying out the employment relationship and subsequently transferred to the personnel file.
WhatsApp Business
If you initiate business contact with us via WhatsApp, we use the WhatsApp Business version provided by WhatsApp Ireland Limited (4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland; "WhatsApp"). If you reside outside the European Economic Area, this service is provided by WhatsApp Inc. (1601 Willow Road, Menlo Park, CA 94025, USA).
The data processing serves the purpose of processing and responding to your contact request. For this purpose, we collect and process your mobile phone number stored in WhatsApp, your name if provided, and other data to the extent you provide it. We use a mobile device for the service, the address book of which stores only data of users who have contacted us via WhatsApp. A transfer of personal data to WhatsApp without you having already consented to this to WhatsApp does not therefore take place.
Your data is transmitted by WhatsApp to servers of Meta Platforms Inc. in the USA. For the USA, an adequacy decision by the EU Commission is in place, the EU-US Data Privacy Framework (DPF). Meta Platforms Inc. has certified itself under the DPF and has thus committed to complying with European data protection principles. If the contact serves to perform pre-contractual measures (e.g., consultation for purchase interest, offer preparation) or concerns a contract already concluded between you and us, this data processing is carried out on the basis of Art. 6(1)(b) GDPR.
If the contact is made for other reasons, this data processing is carried out on the basis of Art. 6(1)(f) GDPR due to our overriding legitimate interest in providing quick and easy contact and responding to your request. In this case, you have the right to object at any time to the processing of your personal data based on Art. 6(1)(f) GDPR for reasons arising from your particular situation.
We use your personal data only to process your request. Your data will subsequently be deleted in compliance with statutory retention periods, provided that you have not consented to further processing and use.
Further information on the terms of use and data protection when using WhatsApp can be found at https://www.whatsapp.com/legal/#terms-of-service (https://www.whatsapp.com/legal/#terms-of-service) and https://www.whatsapp.com/legal/#privacy-policy (https://www.whatsapp.com/legal/#privacy-policy).
Customer account Orders
Customer account
When opening a customer account, we collect your personal data to the extent specified there. The purpose of data processing is to improve your shopping experience and simplify order processing. Processing is carried out on the basis of Art. 6(1)(a) GDPR with your consent. You can revoke your consent at any time by notifying us, without affecting the legality of the processing carried out on the basis of the consent until the revocation. Your customer account will subsequently be deleted.
Collection, processing, and transfer of personal data for orders
When placing an order, we collect and process your personal data only to the extent necessary for the fulfillment and handling of your order and for the processing of your inquiries. The provision of data is required for the conclusion of the contract. Failure to provide it means that no contract can be concluded. Processing is carried out on the basis of Art. 6(1)(b) GDPR and is required for the fulfillment of a contract with you.
Your data is transferred, for example, to shipping companies, dropshipping or fulfillment providers, payment service providers, service providers for order processing, and IT service providers. In all cases, we strictly observe legal requirements. The scope of the data transfer is limited to a minimum.
Your data may be transmitted to and processed in third countries outside the EU, in particular Canada and the USA. There is an adequacy decision by the EU Commission for Canada. For the USA, an adequacy decision by the EU Commission is in place, the EU-US Data Privacy Framework (DPF). Shopify is not certified under the DPF. This data transfer is based on contractual obligations comparable to the standard contractual clauses of the EU Commission.
Reviews Advertising
Review reminder
Following your order, we would like to ask you to rate your purchase with us.
For this purpose, we use your personal data (name, e-mail address, order information) independently of the contract fulfillment to send you a review reminder by e-mail after an order has been placed, provided you have expressly consented to this.
The processing is based on Art. 6 (1) (a) GDPR with your consent. You can revoke your consent at any time by using the corresponding link in the e-mail or by notifying us, without affecting the legality of the processing carried out on the basis of the consent until revocation.
Use of your personal data for the purpose of sending postal advertising
We use your personal data (name, address), which we have received in the course of selling a product or service, to send you postal advertising, provided you have not objected to this use. The provision of this data is necessary for the conclusion of the contract. Failure to provide this data will result in the contract not being concluded.
The processing is based on Art. 6 (1) (f) GDPR due to our overriding legitimate interest in direct marketing. You can object to this use of your address data at any time by notifying us. The contact details for exercising your right to object can be found in the legal notice.
Use of the e-mail address for sending newsletters
We use your e-mail address for sending information and offers via newsletter, provided you have expressly consented to this. Data processing is exclusively for the purpose of promotional contact. For this, we process your e-mail address and, if applicable, other data that you voluntarily provided when registering for our newsletter.
The processing is based on Art. 6 (1) (a) GDPR with your consent. You can revoke your consent at any time without affecting the legality of the processing carried out on the basis of the consent until revocation.
You can unsubscribe from the newsletter at any time using the corresponding link in the newsletter or by notifying us. Your e-mail address will subsequently be removed from the distribution list. Despite removal from the list, we may continue to store your e-mail address in a so-called blacklist to prevent you from receiving future newsletter e-mails from us. This storage is based on Art. 6 (1) (f) GDPR due to our and your legitimate interest in preventing the renewed use of your e-mail address for sending our newsletter. You have the right to object to this processing of your personal data at any time for reasons arising from your particular situation.
Use of the e-mail address for sending direct advertising
We use your e-mail address, which we have received in the course of selling a product or service, for the electronic transmission of advertising for our own goods or services that are similar to those you have already purchased from us, provided you have not objected to this use. The provision of the e-mail address is necessary for the conclusion of the contract. Failure to provide this data will result in the contract not being concluded. The processing is based on Art. 6 (1) (f) GDPR due to our overriding legitimate interest in direct marketing. You can object to this use of your e-mail address at any time by notifying us. The contact details for exercising your right to object can be found in the legal notice. You can also use the link provided for this purpose in the advertising e-mail. This will result in no costs other than the transmission costs according to the basic tariffs.
Use of Klaviyo
We use the service of Klaviyo Inc. (125 Summer St Floor 7, Boston, MA 02111, USA; "Klaviyo") for sending our newsletters within the scope of order processing.
We pass on the information you provided during newsletter registration (e-mail address, potentially first and last name) to Klaviyo. Data processing serves the purpose of sending the newsletter and its statistical analysis.
In order to evaluate newsletter campaigns, the sent newsletters contain a 1x1 pixel graphic (tracking pixel) or a tracking link. This allows us to determine whether you have opened the newsletter and whether you have clicked on any integrated links. In this context, we collect your personal data such as IP address, browser type and device as well as the time. Based on this data, usage profiles can be created under a pseudonym. The collected data is not used to identify you personally. The collected data is used solely for statistical analysis to improve newsletter campaigns.
Your data is generally transmitted to servers of Klaviyo in the USA and stored there. An adequacy decision by the EU Commission, the EU-US Data Privacy Framework (DPF), exists for the USA. Klaviyo has certified itself under the DPF and has thus committed itself to complying with European data protection principles.
The processing of your personal data is based on Art. 6 (1) (f) GDPR due to our overriding legitimate interest in a targeted, promotional, and user-friendly newsletter system. You have the right to object to this processing of your personal data at any time for reasons arising from your particular situation.
Further information on data protection at Klaviyo can be found at https://www.klaviyo.com/legal/privacy-notice (https://www.klaviyo.com/legal/privacy-notice) as well as at https://www.klaviyo.com/legal/data-processing-agreement (https://www.klaviyo.com/legal/data-processing-agreement).
Use of the e-mail address for availability notifications
We offer a product availability notification service on our website. If an item is temporarily unavailable, you have the option to enter your e-mail address on the respective item page to be informed by us via e-mail once it is available, provided you have consented to this. Upon availability of the product, you will receive a one-time notification by e-mail regarding the availability of the respective item. The processing is based on Art. 6 (1) (a) GDPR with your consent. You can revoke your consent at any time without affecting the legality of the processing carried out on the basis of the consent until revocation. You can unsubscribe from the availability notification at any time by notifying us. Your e-mail address will subsequently be removed from the distribution list.
Inventory management
Use of an external inventory management system
We use an inventory management system for contract processing within the framework of order processing. For this purpose, your personal data collected in the context of the order is transmitted to
Xentral ERP Software GmbH, Fuggerstraße 11, 86150 Augsburg
transmitted.
The processing of your personal data serves the purpose of fulfilling the contract concluded with you and is based on Art. 6 (1) (b) GDPR.
Payment service providers Credit rating
Use of Klarna payment options
We use the payment service of Klarna Bank AB (publ) (Sveavägen 46, 111 34 Stockholm, Sweden; "Klarna") on our website. By selecting and using payment via Klarna, the data required for payment processing is transmitted to Klarna in order to fulfill the contract with you using the selected payment method. This processing is based on Art. 6 (1) (b) GDPR.
In this process, cookies may be stored that enable your browser to be recognized. The resulting data processing is based on Art. 6 (1) (f) GDPR due to our overriding legitimate interest in a customer-oriented offer of various payment methods. You have the right to object to this processing of your personal data at any time for reasons arising from your particular situation.
"Pay Later" (invoice), "Pay Now" (payment by direct debit, credit card, instant bank transfer), "Financing" (installment purchase)
For individual payment methods such as "Pay Later" (invoice), "Pay Now" (payment by direct debit, credit card, instant bank transfer), "Financing" (installment purchase), Klarna reserves the right to obtain a credit report based on mathematical-statistical procedures using credit agencies if necessary.
For this purpose, Klarna transmits the personal data required for a credit check, such as first and last name, address, gender, e-mail address, IP address, as well as data related to the order, to a credit agency for the purpose of identity and credit assessment and uses the information received about the statistical probability of a payment default for a balanced decision on the establishment, implementation, or termination of the contractual relationship. The credit report may contain probability values (score values) which are calculated on the basis of scientifically recognized mathematical-statistical procedures and in the calculation of which address data, among other things, is included. Your protected interests will be taken into account in accordance with legal provisions. The data processing serves the purpose of credit assessment for the initiation of a contract. The processing is based on Art. 6 (1) (f) GDPR due to our overriding legitimate interest in protection against payment default if Klarna provides advance payment. You have the right to object to this processing of your personal data based on Art. 6 (1) (f) GDPR at any time by notifying Klarna for reasons arising from your particular situation. The provision of data is necessary for the conclusion of the contract with the payment method of your choice. Failure to provide this data will result in the contract not being concluded with the payment method you have chosen.
Further information, in particular about which credit agencies Klarna transmits your personal data to, can be found at https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/credit_rating_agencies (https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/credit_rating_agencies).
General information about Klarna can be found at: https://www.klarna.com/de/ (https://www.klarna.com/de/). Your personal data will be handled by Klarna in accordance with the applicable data protection regulations and as stated in Klarna's privacy policy at https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/privacy (https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/privacy).
Use of PayPal Express
We use the payment service PayPal Express of PayPal (Europe) S.à.r.l. et Cie, S.C.A. (22-24 Boulevard Royal L-2449, Luxembourg; "PayPal") on our website. Data processing serves the purpose of being able to offer you payment via the PayPal Express payment service. To integrate this payment service, it is necessary for PayPal to collect, store, and analyze data (e.g., IP address, device type, operating system, browser type, location of your device) when the website is accessed. Cookies may also be used for this purpose. The cookies enable your browser to be recognized.
The processing of your personal data is based on Art. 6 (1) (f) GDPR due to our overriding legitimate interest in a customer-oriented offer of various payment methods. You have the right to object to this processing of your personal data at any time for reasons arising from your particular situation.
By selecting and using PayPal Express, the data required for payment processing is transmitted to PayPal in order to fulfill the contract with you using the selected payment method. This processing is based on Art. 6 (1) (b) GDPR. Further information on data processing when using the PayPal Express payment service can be found in the associated privacy policy at www.paypal.com/de/webapps/mpp/ua/privacy-full?locale.x=de_DE#Updated_PS.
Use of PayPal Check-Out
We use the payment service PayPal Check-Out of PayPal (Europe) S.à.r.l. et Cie, S.C.A. (22-24 Boulevard Royal L-2449, Luxembourg; "PayPal") on our website. Data processing serves the purpose of being able to offer you payment via the payment service. By selecting and using payment via PayPal, credit card via PayPal, direct debit via PayPal, or "Pay Later" via PayPal, the data required for payment processing is transmitted to PayPal in order to fulfill the contract with you using the selected payment method. This processing is based on Art. 6 (1) (b) GDPR.
In this process, cookies may be stored that enable your browser to be recognized. The resulting data processing is based on Art. 6 (1) (f) GDPR due to our overriding legitimate interest in a customer-oriented offer of various payment methods. You have the right to object to this processing of your personal data at any time for reasons arising from your particular situation.
Credit card via PayPal, direct debit via PayPal & “Pay Later” via PayPal
For individual payment methods such as credit card via PayPal, direct debit via PayPal, or "Pay Later" via PayPal, PayPal reserves the right to obtain a credit report based on mathematical-statistical procedures using credit agencies if necessary. For this purpose, PayPal transmits the personal data required for a credit check to a credit agency and uses the information received about the statistical probability of a payment default for a balanced decision on the establishment, implementation, or termination of the contractual relationship. The credit report may contain probability values (score values) which are calculated on the basis of scientifically recognized mathematical-statistical procedures and in the calculation of which address data, among other things, is included. Your protected interests will be taken into account in accordance with legal provisions. The data processing serves the purpose of credit assessment for the initiation of a contract. The processing is based on Art. 6 (1) (f) GDPR due to our overriding legitimate interest in protection against payment default if PayPal provides advance payment.
You have the right to object to this processing of your personal data based on Art. 6 (1) (f) GDPR at any time by notifying PayPal for reasons arising from your particular situation. The provision of data is necessary for the conclusion of the contract with the payment method of your choice. Failure to provide this data will result in the contract not being concluded with the payment method you have chosen.
Third-party providers
When paying via the payment method of a third-party provider, the data required for payment processing is transmitted to PayPal. This processing is based on Art. 6 (1) (b) GDPR. To execute this payment method, the data may then be passed on by PayPal to the respective provider. This processing is based on Art. 6 (1) (b) GDPR. Local third-party providers can be, for example:
- Apple Pay (Apple Distribution International Ltd., Hollyhill Industrial Estate, Hollyhill, Cork, Ireland)
- Google Pay (Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland)
Purchase on account via PayPal
When paying via the purchase on account payment method, the data required for payment processing is first transmitted to PayPal. To carry out this payment method, the data is then transmitted by PayPal to Ratepay GmbH (Franklinstraße 28-29, 10587 Berlin; "Ratepay") in order to be able to fulfill the contract with you using the selected payment method. This processing is carried out on the basis of Art. 6 (1) (b) GDPR. Ratepay may carry out a credit check on the basis of mathematical-statistical methods (probability or score values) using credit agencies according to the procedure described above. Data processing serves the purpose of checking creditworthiness for initiating a contract. Processing is carried out on the basis of Art. 6 (1) (f) GDPR based on our overriding legitimate interest in protection against payment default if Ratepay provides services in advance. Further information on data protection and which credit agencies Ratepay uses can be found at https://www.ratepay.com/legal-payment-dataprivacy/ and https://www.ratepay.com/legal-payment-creditagencies/.
More detailed information on data processing when using PayPal can be found in the corresponding privacy policy at https://www.paypal.com/de/webapps/mpp/ua/privacy-full.
Use of Shopify Payments
We use the "Shopify Payments" payment service from Shopify International Limited (2nd Floor Victoria Buildings, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland; "Shopify") on our website. In this case, payment processing is carried out by the payment service provider Stripe Payments Europe, Ltd. (1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland; "Stripe"). Data processing serves the purpose of being able to offer you payment via the Shopify Payments service. By selecting and using a corresponding "Shopify Payments" payment method, the data required for payment processing is transmitted to Stripe in order to be able to fulfill the contract with you using the selected payment method. This processing is carried out on the basis of Art. 6 (1) (b) GDPR.
Stripe reserves the right to obtain a credit report on the basis of mathematical-statistical methods using credit agencies if necessary. To this end, Stripe transmits the personal data required for a credit check to a credit agency and uses the information received about the statistical probability of a payment default for a balanced decision on the establishment, implementation, or termination of the contractual relationship. The credit report may contain probability values (score values) which are calculated on the basis of scientifically recognized mathematical-statistical methods and into whose calculation address data, among other things, flows. Your interests worthy of protection are taken into account in accordance with the statutory provisions. Data processing serves the purpose of checking creditworthiness for initiating a contract. Processing is carried out on the basis of Art. 6 (1) (f) GDPR based on our overriding legitimate interest in protection against payment default if Stripe provides services in advance.
You have the right to object at any time to this processing of personal data concerning you, which is based on Art. 6 (1) (f) GDPR, by notifying Stripe for reasons arising from your particular situation. Provision of the data is required for the conclusion of the contract with your desired payment method. Failure to provide it will result in the contract not being able to be concluded with your chosen payment method.
More detailed information on data processing when using the Shopify Payments service can be found in Shopify's privacy policy at: https://www.shopify.com/de/legal/datenschutz.
More detailed information on data processing during payment processing via the payment service provider Stripe can be found in Stripe's privacy policy at: https://stripe.com/de/privacy.
Cookies
Our website uses cookies. Cookies are small text files that are stored in the internet browser or by the internet browser on a user's computer system. If a user visits a website, a cookie may be stored on the user's operating system. This cookie contains a characteristic string of characters that enables the browser to be uniquely identified when the website is called up again.
Cookies are stored on your computer. You therefore have full control over the use of cookies. By selecting appropriate technical settings in your internet browser, you can be notified before cookies are set and decide on an individual basis whether to accept them, as well as prevent the storage of cookies and the transmission of the data contained therein. Cookies that have already been saved can be deleted at any time. However, please note that you may not be able to use all functions of this website to their full extent if you do so.
You can find information on how to manage (including deactivating) cookies in the most common browsers at the following links:
Chrome: https://support.google.com/accounts/answer/61416?hl=en (https://support.google.com/accounts/answer/61416?hl=en)
Microsoft Edge: https://support.microsoft.com/en-us/microsoft-edge/delete-cookies-in-microsoft-edge-63947406-40ac-c3b8-57b9-2a946a29ae09 (https://support.microsoft.com/en-us/microsoft-edge/delete-cookies-in-microsoft-edge-63947406-40ac-c3b8-57b9-2a946a29ae09)
Mozilla Firefox: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox (https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox)
Safari: https://support.apple.com/en-gb/guide/safari/sfri11471/mac (https://support.apple.com/en-gb/guide/safari/sfri11471/mac)
Technically necessary cookies
Unless otherwise stated in the privacy policy below, we only use these technically necessary cookies for the purpose of making our website more user-friendly, effective, and secure. Furthermore, cookies enable our systems to recognize your browser even after a page change and to offer you services. Some functions of our website cannot be offered without the use of cookies. For these, it is necessary that the browser is recognized again even after a page change.
The use of cookies or comparable technologies is based on § 25 (2) TDDDG. The processing of your personal data is carried out on the basis of Art. 6 (1) (f) GDPR based on our overriding legitimate interest in ensuring the optimal functionality of the website as well as a user-friendly and effective design of our services.
You have the right to object at any time to this processing of personal data concerning you for reasons arising from your particular situation.
Use of Cookiebot
We use the consent management tool Cookiebot from Cybot A/S, Havnegade 39, 1058 Copenhagen, Denmark; "Cookiebot") on our website.
The tool enables you to give consent to data processing via the website, in particular the setting of cookies, and to make use of your right of withdrawal for consent already given. Data processing serves the purpose of obtaining and documenting required consents for data processing and thus complying with legal obligations.
Cookies may be used for this purpose. The following information, among others, may be collected and transmitted to Cookiebot: anonymized IP address, date and time of consent, URL from which consent was sent, anonymous, random, encrypted key, consent status. There is no transfer of this data to other third parties.
Data processing is carried out to fulfill a legal obligation on the basis of Art. 6 (1) (c) GDPR.
More detailed information on data protection at Cookiebot can be found at: https://www.cookiebot.com/en/privacy-policy/
Analysis Advertising tracking Affiliate
Use of Google Analytics 4
We use the web analysis service Google Analytics from Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; "Google") on our website. Data processing serves the purpose of analyzing this website and its visitors as well as for marketing and advertising purposes. For this purpose, Google will use the information obtained on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activity, and to provide other services to the website operator related to website use and internet use. The following information, among others, can be collected: IP address, date and time of the page view, click path, information about the browser you are using and the device you are using, visited pages, referrer URL (website via which you accessed our website), location data, purchase activities. Your data may be linked by Google with other data, such as your search history, your personal accounts, your usage data from other devices, and any other data that Google has about you.
The IP address is shortened by Google beforehand within member states of the European Union or in other contracting states of the Agreement on the European Economic Area.
Google uses technologies such as cookies, web storage in the browser, and tracking pixels that enable an analysis of your use of the website. The use of cookies or comparable technologies takes place with your consent on the basis of § 25 (1) sentence 1 TDDDG in conjunction with Art. 6 (1) (a) GDPR.
The processing of your personal data takes place with your consent on the basis of Art. 6 (1) (a) GDPR. You can withdraw your consent at any time without affecting the lawfulness of the processing carried out on the basis of the consent until the withdrawal.
In this context, we also use the Google Signals service. Google Signals enables cross-device tracking. Your data can therefore be analyzed across devices if you have activated "personalized advertising" in your account settings and your devices are linked to your Google account. This makes it possible to recognize which device you used to search for products and later returned to complete purchases on another device, such as a tablet.
The cross-device reports generated in this context contain only aggregated data. We therefore only receive statistics generated on the basis of Google Signals. To prevent data collection and storage by Google Signals across devices, you can deactivate the "personalized ads" function in your Google account settings. Further information on this can be found at https://support.google.com/ads/answer/2662922?hl=en (https://support.google.com/ads/answer/2662922?hl=en).
More detailed information on data processing and data protection regarding Google Signals can be found at https://support.google.com/analytics/answer/7532985?hl=en (https://support.google.com/analytics/answer/7532985?hl=en).
We use the advanced implementation of Consent Mode (Advanced Consent Mode). In this process, user data is transmitted to Google in the form of "pings" even if consent has not been given. These pings may contain the following information, among others: IP address for deriving the IP country (the IP address is not logged), date and time of the page view, URL of the pages visited, user agent, referrer URL (website via which our website was accessed), or information about triggering website events such as a conversion. On the basis of this information, Google performs modeling of user data in order to be able to carry out a comprehensive usage analysis despite the refusal of consent.
The information generated in this way about your use of this website is generally transferred to a Google server in the USA and stored there. For the USA, there is an adequacy decision by the EU Commission, the EU-US Data Privacy Framework (DPF). Google is certified under the DPF and has thus committed itself to complying with European data protection principles. Both Google and US government authorities have access to your data.
More detailed information on terms of use and data protection can be found at https://policies.google.com/technologies/partner-sites (https://policies.google.com/technologies/partner-sites) and at https://policies.google.com/privacy?hl=en&gl=en (https://policies.google.com/privacy?hl=en&gl=en).
Use of Shopify statistics
We use the statistical and analysis functions of Shopify International Ltd. (Victoria Buildings, 2nd Floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland; "Shopify") on our website as part of data processing on our behalf. Shopify is an affiliated company of Shopify Inc. (151 O'Connor Street, Ground Floor, Ottawa, Ontario, K2P 2L8, Canada).
Data processing serves the purpose of analyzing this website and its visitors. For this purpose, data is stored for marketing and optimization purposes and made available in reports, analyses, and statistics. The following device information, among others, is collected and processed: information about the web browser, the IP address, the time zone, and some of the cookies installed on your device. When you navigate the website, information about web pages or products viewed, the referrer URL (website via which you accessed our website), as well as information about how you interact with the website is also recorded. Technologies such as cookies as well as web beacons, tags, and pixels (electronic files for recording information on how you navigate the website) are used for this purpose.
Your data may be transmitted to third countries outside the EU, in particular to Canada and the USA, and processed there. There is an adequacy decision by the EU Commission for Canada. For the USA, there is an adequacy decision by the EU Commission, the EU-US Data Privacy Framework (DPF). Shopify is not certified under the DPF. This data transfer is carried out on the basis of contractual obligations comparable to the EU Commission's standard contractual clauses.
The use of cookies or comparable technologies takes place with your consent on the basis of § 25 (1) sentence 1 TDDDG in conjunction with Art. 6 (1) (a) GDPR. The processing of your personal data takes place with your consent on the basis of Art. 6 (1) (a) GDPR. You can withdraw your consent at any time without affecting the lawfulness of the processing carried out on the basis of the consent until the withdrawal.
You can find more detailed information on data protection at Shopify at https://www.shopify.com/legal/privacy (https://www.shopify.com/legal/privacy), information on the data processing agreement at https://www.shopify.com/legal/dpa (https://www.shopify.com/legal/dpa) as well as information on the cookies used at https://www.shopify.com/legal/cookies (https://www.shopify.com/legal/cookies).
Use of Microsoft Clarity
We use the analysis tool "Microsoft Clarity" from Microsoft Ireland Operations Limited (One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, Ireland; "Microsoft") on our website. Microsoft is a company affiliated with Microsoft Corporation (One Microsoft Way, Redmond, Washington 98052, USA).
The data processing serves the purpose of tailoring our website to needs, optimizing it, and analyzing it. The tool uses random sampling to record the movements of site visitors on the website. This creates a log of mouse movements, scrolling behavior, length of stay, and clicks on the website (a so-called heatmap).
Cookies or comparable technologies are used for this purpose. The following information, among others, may be collected: IP address, time of access, click path, information about the device you are using (device type, screen size and resolution, unique device ID, operating system), information about the browser you are using (browser type and browser version), location data, preferred language for displaying the website, pages visited, length of stay, content viewed, and requested website or file.
User profiles are created from this data under a pseudonym. The data is not used to personally identify the website visitor and is not merged with personal data of the holder of the pseudonym. Microsoft is contractually prohibited from selling the collected data to third parties.
Your data may be transferred to the USA. For the USA, there is an adequacy decision by the EU Commission, the EU-US Data Privacy Framework (DPF). Microsoft has certified itself according to the DPF and has thus committed to complying with European data protection principles.
The use of cookies or comparable technologies takes place with your consent based on Section 25 (1) sentence 1 of the TDDDG in conjunction with Art. 6 (1) lit. a GDPR. The processing of your personal data takes place with your consent based on Art. 6 (1) lit. a GDPR. You can revoke your consent at any time without affecting the legality of the processing carried out based on the consent until the revocation.
Detailed information on the cookies used and their function can be found at https://learn.microsoft.com/en-us/clarity/setup-and-installation/cookie-list (https://learn.microsoft.com/en-us/clarity/setup-and-installation/cookie-list). Information on the storage duration of the collected information can be found at https://learn.microsoft.com/en-us/clarity/setup-and-installation/data-retention (https://learn.microsoft.com/en-us/clarity/setup-and-installation/data-retention). Further information on data protection when using Microsoft Clarity can be found at https://learn.microsoft.com/en-us/clarity/faq#privacy (https://learn.microsoft.com/en-us/clarity/faq#privacy), https://learn.microsoft.com/en-us/clarity/setup-and-installation/clarity-data (https://learn.microsoft.com/en-us/clarity/setup-and-installation/clarity-data) and https://clarity.microsoft.com/terms (https://clarity.microsoft.com/terms). General information on data protection at Microsoft can be found at https://privacy.microsoft.com/de-de/privacystatement (https://privacy.microsoft.com/de-de/privacystatement).
Use of Meta Pixel
We use the Meta Pixel from Meta Platforms Ireland Limited (4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland; "Meta") on our website.
Meta and we are joint controllers for the collection of your data during the integration of the service and the transmission of this data to Meta. The basis for this is an agreement between us and Meta on joint processing of personal data, in which the respective responsibilities are defined. The agreement can be accessed at https://de-de.facebook.com/legal/terms/businesstools (https://de-de.facebook.com/legal/terms/businesstools). According to this, we are primarily responsible for fulfilling the information obligations under Art. 13, 14 GDPR, for compliance with the security requirements of Art. 32 GDPR regarding the correct technical implementation and configuration of the service, and for compliance with the obligations under Art. 33, 34 GDPR, insofar as a breach of the protection of personal data affects our obligations under the joint processing agreement. Meta is responsible for enabling the rights of data subjects according to Art. 15–20 GDPR, for complying with the security requirements of Art. 32 GDPR regarding the security of the service, and for the obligations under Art. 33, 34 GDPR, insofar as a breach of the protection of personal data affects Meta's obligations under the joint processing agreement.
The application serves the purpose of addressing website visitors in a targeted manner with interest-based advertising on the social networks Facebook and Instagram. For this purpose, Meta's remarketing tag has been implemented on the website. Via this tag, a direct connection to Meta's servers is established when visiting the website. This transmits which of our pages you have visited to the Meta server. Meta assigns this information to your personal Facebook and/or Instagram user account. If you visit the social networks Facebook or Instagram, you will then be shown personalized, interest-based ads.
The application also serves the purpose of creating conversion statistics. Here, we learn the total number of users who have clicked on one of our ads and were redirected to a page provided with a conversion tracking tag, as well as what actions were taken after being redirected to this website. However, we do not receive any information that allows users to be personally identified.
Your data may be transferred to the USA. For the USA, there is an adequacy decision by the EU Commission, the EU-US Data Privacy Framework (DPF). Meta has certified itself according to the DPF and has thus committed to complying with European data protection principles.
The processing of your personal data takes place with your consent based on Art. 6 (1) lit. a GDPR. You can revoke your consent at any time without affecting the legality of the processing carried out based on the consent until the revocation.
You can deactivate the "Custom Audiences" remarketing function here. Further information on the collection and use of data by Meta, your rights in this regard, and options for protecting your privacy can be found in Meta's privacy policy at https://www.facebook.com/about/privacy/ (https://www.facebook.com/privacy/policy/?entry_point=data_policy_redirect&entry=0).
Use of Google Ads Conversion Tracking
We use the online advertising program "Google Ads" on our website and, in this context, conversion tracking (visit action evaluation). Google Conversion Tracking is an analysis service of Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; "Google").
When you click on an ad placed by Google, a cookie for conversion tracking is placed on your computer. These cookies have a limited validity, contain no personal data, and are therefore not used for personal identification. If you visit certain pages of our website and the cookie has not yet expired, Google and we can recognize that you clicked on the ad and were redirected to this page. Every Google Ads customer receives a different cookie. Thus, there is no possibility that cookies can be tracked via the websites of Ads customers.
The information obtained with the help of the conversion cookie serves the purpose of creating conversion statistics. Here, we learn the total number of users who have clicked on one of our ads and were redirected to a page provided with a conversion tracking tag. However, we do not receive any information that allows users to be personally identified. We use the extended implementation of the Consent Mode (Advanced Consent Mode). Here, user data is transmitted to Google in the form of "pings" even if consent has not been given. These pings may contain the following information, among others: IP address for deriving the IP country (the IP address is not logged), date and time of the page visit, URL of the visited pages, user agent, referrer URL (website via which our website was called up), or information about the triggering of website events, such as a conversion. Based on this information, Google performs a modeling of user data in order to be able to carry out a comprehensive usage analysis despite the refusal of consent.
Your data may be transferred to Google LLC's servers in the USA. For the USA, there is an adequacy decision by the EU Commission, the EU-US Data Privacy Framework (DPF). Google has certified itself according to the DPF and has thus committed to complying with European data protection principles.
The use of cookies or comparable technologies takes place with your consent based on Section 25 (1) sentence 1 of the TDDDG in conjunction with Art. 6 (1) lit. a GDPR. The processing of your personal data takes place with your consent based on Art. 6 (1) lit. a GDPR. You can revoke your consent at any time without affecting the legality of the processing carried out based on the consent until the revocation.
More information and Google's privacy policy can be found at: https://www.google.de/policies/privacy/ (https://www.google.de/policies/privacy/)
Use of Google AdSense
We use the AdSense function of Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; "Google") on our website. Data processing serves the purpose of renting out advertising space on the website and addressing website visitors with targeted, interest-based advertising on these spaces. Through this function, personalized, interest-based advertisements from the Google Display Network are displayed to the provider's website visitors. In doing so, Google uses cookies that enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. For the USA, there is an adequacy decision by the EU Commission, the EU-US Data Privacy Framework (DPF). Google has certified itself according to the DPF and has thus committed to complying with European data protection principles. Google will pass this information on to third parties if necessary, provided this is required by law or if third parties process this data on behalf of Google. Under no circumstances will Google associate your IP address with other Google data.
The use of cookies or comparable technologies takes place with your consent based on Section 25 (1) sentence 1 of the TDDDG in conjunction with Art. 6 (1) lit. a GDPR. The processing of your personal data takes place with your consent based on Art. 6 (1) lit. a GDPR. You can revoke your consent at any time without affecting the legality of the processing carried out based on the consent until the revocation.
More information and Google's privacy policy can be found at: https://www.google.com/policies/technologies/ads/ (https://www.google.com/policies/technologies/ads/) and https://www.google.de/policies/privacy/ (https://www.google.de/policies/privacy/)
Use of Google Inc.'s Remarketing or "Similar Audiences" function
We use the Remarketing or "Similar Audiences" function of Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; "Google") on our website.
The application serves the purpose of analyzing visitor behavior and visitor interests. To carry out the analysis of website usage, which forms the basis for the creation of interest-based advertisements, Google uses cookies. The cookies record visits to the website as well as anonymized data about website usage. No personal data of website visitors is stored. If you subsequently visit another website in the Google Display Network, you will be shown advertisements that are highly likely to take into account previously accessed product and information areas.
Your data may be transferred to Google LLC servers in the USA. For the USA, there is an adequacy decision by the EU Commission, the EU-US Data Privacy Framework (DPF). Google has certified itself according to the DPF and has thus committed to complying with European data protection principles.
The use of cookies or comparable technologies takes place with your consent based on Section 25 (1) sentence 1 of the TDDDG in conjunction with Art. 6 (1) lit. a GDPR. The processing of your personal data takes place with your consent based on Art. 6 (1) lit. a GDPR. You can revoke your consent at any time without affecting the legality of the processing carried out based on the consent until the revocation.
More information on Google Remarketing and the associated privacy policy can be found at: https://www.google.com/privacy/ads/ (https://www.google.com/privacy/ads/)
Use of Microsoft Advertising
We use Microsoft Advertising from Microsoft Corporation (Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA; "Microsoft") on our website.
Data processing serves marketing and advertising purposes and the purpose of measuring the success of advertising measures (conversion tracking). We learn the total number of users who clicked on one of our ads and were redirected to a page provided with a conversion tracking tag. However, it is not possible to personally identify these users. Microsoft Advertising uses technologies such as cookies and tracking pixels that enable an analysis of your use of the website. When you click on an ad placed by Microsoft Advertising, a cookie for conversion tracking is placed on your computer. This cookie has a limited validity and is not used for personal identification. If you visit certain pages of our website and the cookie has not yet expired, Microsoft and we can recognize that you clicked on the ad and were redirected to this page. The following information, among others, may be collected: IP address, identifiers assigned by Microsoft, information about the browser you are using and the device you are using, referrer URL (website via which you accessed our website), and the URL of our website.
Your data may be transferred to the USA. For the USA, there is an adequacy decision by the EU Commission, the EU-US Data Privacy Framework (DPF). Microsoft has certified itself according to the DPF and has thus committed to complying with European data protection principles.
The use of cookies or comparable technologies takes place with your consent based on Section 25 (1) sentence 1 of the TDDDG in conjunction with Art. 6 (1) lit. a GDPR. The processing of your personal data takes place with your consent based on Art. 6 (1) lit. a GDPR. You can revoke your consent at any time without affecting the legality of the processing carried out based on the consent until the revocation.
More information on data protection and the cookies used by Microsoft can be found here (https://privacy.microsoft.com/de-de/privacystatement).
Use of the Pinterest Tag
We use the Pinterest Tag from Pinterest Europe Limited (Palmerston House, 2nd, Fenian Street, Floor, Dublin 2, Ireland "Pinterest") on our website.
The application serves the purpose of targeting website visitors with interest-based advertising on the Pinterest social network. To this end, the Pinterest conversion tag has been implemented on the website. This tag establishes a direct connection to the Pinterest servers when you visit the website. This transmits information to the Pinterest server regarding which of our pages you have visited. Pinterest associates this information with your personal Pinterest user account if you are logged into the social network. When you visit Pinterest, you will then be shown personalized, interest-based Pinterest ads.
If you access our website via a pin on the Pinterest social network, a cookie for conversion tracking is stored on your computer. These cookies have limited validity, contain no personal data, and are therefore not used for personal identification. If you visit certain pages of our website and the cookie has not yet expired, Pinterest and we can recognize that you clicked on the pin and were redirected to this page. The information obtained using the conversion cookie is used to create conversion statistics and thereby optimize our website. This can involve processing the following information, among others: total number of users who clicked on one of our pins and were redirected to our website, subpages visited on our website (e.g., category or product pages), search queries on our website, your shopping cart contents, and completed transactions.
Your data may be transferred to the USA. An adequacy decision by the EU Commission, the EU-US Data Privacy Framework (DPF), exists for the USA. Pinterest is not DPF certified. Data transmission takes place, among other things, on the basis of standard contractual clauses as appropriate safeguards for the protection of personal data, which can be viewed at: https://commission.europa.eu/law/law-topic/data-protection/international-dimension-data-protection/standard-contractual-clauses-scc_en (https://commission.europa.eu/law/law-topic/data-protection/international-dimension-data-protection/standard-contractual-clauses-scc_en).
The use of cookies or comparable technologies occurs with your consent on the basis of Section 25 (1) sentence 1 of the TDDDG in conjunction with Art. 6 (1) (a) GDPR. The processing of your personal data occurs with your consent on the basis of Art. 6 (1) (a) GDPR. You can revoke your consent at any time without affecting the lawfulness of the processing carried out based on the consent until the revocation.
Further information on the collection and use of data by Pinterest, your rights in this regard, and options for protecting your privacy can be found in Pinterest's privacy policy at https://policy.pinterest.com/en/privacy-policy (https://policy.pinterest.com/en/privacy-policy).
Use of TikTok Pixel
We use the TikTok Pixel from TikTok Technology Limited (10 Earlsfort Terrace, Dublin, D02 T380, Ireland; "TikTok Ireland") and TikTok Information Technologies UK Limited (6th Floor, One London Wall, London, EC2Y 5EB, United Kingdom; "TikTok UK") on our website. Both companies are joint controllers for data processing (hereinafter "TikTok").
Data processing serves the purpose of identifying and analyzing our customers' website visits, as well as for better customer engagement by placing targeted advertisements and evaluating the effectiveness of advertisements on TikTok. For this purpose, TikTok uses technologies such as cookies and pixels, which enable your browser to be recognized. The following information, among others, may be collected and transmitted to TikTok: date and time of the visit, information about the browser and device type you are using, screen resolution, and IP address. TikTok can associate this information with your personal TikTok user account. Usage profiles can be created from the data collected in this way using pseudonyms. However, personal identification of the users is not possible through this.
Your data may be transferred to third countries, such as the USA. An adequacy decision by the EU Commission, the EU-US Data Privacy Framework (DPF), exists for the USA. TikTok is not DPF certified. Data transmission to the USA and to third countries without an adequacy decision takes place, among other things, on the basis of standard contractual clauses as appropriate safeguards for the protection of personal data, which can be viewed at: https://commission.europa.eu/law/law-topic/data-protection/international-dimension-data-protection/standard-contractual-clauses-scc_en (https://commission.europa.eu/law/law-topic/data-protection/international-dimension-data-protection/standard-contractual-clauses-scc_en).
The use of cookies or comparable technologies occurs with your consent on the basis of Section 25 (1) sentence 1 of the TDDDG in conjunction with Art. 6 (1) (a) GDPR. The processing of your personal data occurs with your consent on the basis of Art. 6 (1) (a) GDPR. You can revoke your consent at any time without affecting the lawfulness of the processing carried out based on the consent until the revocation.
More information on data protection can be found at https://www.tiktok.com/legal/page/eea/privacy-policy/en (https://www.tiktok.com/legal/page/eea/privacy-policy/en) and https://ads.tiktok.com/i18n/official/policy/controller-to-controller (https://ads.tiktok.com/i18n/official/policy/controller-to-controller).
Use of the ADCELL Affiliate Program
We use the "ADCELL" affiliate program from Firstlead GmbH (Rosenfelder Str. 15-16, 10315 Berlin; "ADCELL").
ADCELL and we are joint controllers for the collection of your data when integrating the service and the transmission of this data to ADCELL. This is based on an agreement between us and ADCELL on the joint processing of personal data. The agreement can be accessed at https://www.adcell.de/datenverarbeitung (https://www.adcell.de/datenverarbeitung). According to this, we and ADCELL are equally responsible for fulfilling the obligations under the GDPR, in particular for fulfilling the information obligations under Articles 13, 14 GDPR and for granting the rights of data subjects according to Articles 15 - 21 GDPR.
When you click on an ad provided with an affiliate link, a cookie for conversion tracking is stored on your computer by ADCELL. The cookies serve the purpose of correct billing within the scope of the affiliate program by recording the success of an advertising medium. The cookies recognize that you have clicked on the ad and allow the origin of the order to be traced back to the advertiser. In addition, ADCELL uses so-called tracking pixels. These allow information such as visitor traffic on the pages to be evaluated.
The information generated by cookies and tracking pixels about the use of this website (including IP address) and the delivery of advertising formats is transmitted to an ADCELL server and stored there. Among other things, ADCELL can recognize that the affiliate link was clicked on this website. Under certain circumstances, ADCELL may pass this (anonymized) information on to contractual partners, but data such as the IP address is not merged with other stored data.
The use of cookies or comparable technologies occurs with your consent on the basis of Section 25 (1) sentence 1 of the TDDDG in conjunction with Art. 6 (1) (a) GDPR. The processing of your personal data occurs with your consent on the basis of Art. 6 (1) (a) GDPR. You can revoke your consent at any time without affecting the lawfulness of the processing carried out based on the consent until the revocation.
Plug-ins and Other
Use of Google Tag Manager
We use the Google Tag Manager from Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; "Google") on our website.
This application is used to manage JavaScript tags and HTML tags, which are used to implement, in particular, tracking and analysis tools. Data processing serves the purpose of tailoring our website to needs and optimizing it.
Google Tag Manager itself does not store cookies, nor does it process any personal data. However, it allows for the triggering of further tags, which may collect and process personal data.
More information on terms of use and data protection can be found here (https://www.google.com/intl/en/tagmanager/use-policy.html).
Use of Cloudflare
We use the Content Delivery Network Cloudflare CDN from Cloudflare Inc. (101 Townsend St, San Francisco, CA 94107, USA; “Cloudflare”) on our website. This is a cross-regional network of servers in various data centers to which our web server connects and through which certain content of our website is delivered.
Data processing serves the purpose of optimizing the loading times of our website and thereby making our offering more user-friendly.
In this process, information such as the following can be collected: IP address, system configuration information, information about traffic to and from customer websites (so-called server log files).
Your data may be transferred to the USA. An adequacy decision by the EU Commission, the Trans-Atlantic Data Privacy Framework (TADPF), exists for the USA. Cloudflare has certified itself under the TADPF and has thus committed to complying with European data protection principles.
The processing of your personal data occurs on the basis of Art. 6 (1) (f) GDPR due to our overriding legitimate interest in the needs-based and targeted design of the website. You have the right to object at any time, for reasons arising from your particular situation, to this processing of personal data concerning you based on Art. 6 (1) (f) GDPR.
More information on data protection when using Cloudflare can be found at https://www.cloudflare.com/privacypolicy/.
Use of YouTube
We use the function for embedding YouTube videos from Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; "YouTube") on our website. YouTube is an affiliate company of Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google").
The function displays videos stored on YouTube in an iframe on the website. The "extended privacy mode" option is activated. This means that no information about website visitors is stored by YouTube. Only when you watch a video is information about it transmitted to YouTube and stored there. Your data may be transferred to the USA. An adequacy decision by the EU Commission, the EU-US Data Privacy Framework (DPF), exists for the USA. YouTube has certified itself under the DPF and has thus committed to complying with European data protection principles.
The use of cookies or comparable technologies occurs with your consent on the basis of Section 25 (1) sentence 1 of the TDDDG in conjunction with Art. 6 (1) (a) GDPR. The processing of your personal data occurs with your consent on the basis of Art. 6 (1) (a) GDPR. You can revoke your consent at any time without affecting the lawfulness of the processing carried out based on the consent until the revocation.
Further information on the collection and use of data by YouTube and Google, your rights in this regard, and options for protecting your privacy can be found in YouTube's privacy policy at https://www.youtube.com/t/privacy (https://www.youtube.com/t/privacy).
Use of Gorgias
We use the customer service software "Gorgias" from Gorgias Inc. (San Francisco, CA, 34 Harriet St, San Francisco, USA; "Gorgias") within the scope of data processing on behalf. Data processing serves the purpose of managing and responding to support tickets.
Your data may be transferred to third countries outside the EU, in particular to the USA, and processed there. An adequacy decision by the EU Commission, the EU-US Data Privacy Framework (DPF), exists for the USA. Gorgias is not DPF certified. To ensure that your data is nevertheless subject to adequate protection, we have agreed on so-called standard contractual clauses of the EU Commission with Gorgias Inc.
Gorgias uses AI to process and respond to customer inquiries.
Further information on data protection at Gorgias can be found here: https://www.gorgias.com/privacy.
Our contact form is provided via Gorgias and uses the Google reCAPTCHA service from Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; "Google") to protect against spam and automated input. Google acts as a sub-processor for Gorgias. The service distinguishes input by a human from automated, machine processing. In this process, the IP address as well as information about the browser and operating system type used may be transmitted to Google.
Your data may be transmitted to Google LLC servers in the USA. An adequacy decision by the EU Commission, the EU-US Data Privacy Framework (DPF), exists for the USA. Google has certified itself under the DPF and has thus committed to complying with European data protection principles.
The use of cookies or comparable technologies occurs with your consent on the basis of Section 25 (1) sentence 1 of the TDDDG in conjunction with Art. 6 (1) (a) GDPR. The processing of your personal data occurs with your consent on the basis of Art. 6 (1) (a) GDPR. You can revoke your consent at any time without affecting the lawfulness of the processing carried out based on the consent until the revocation.
Data Subject Rights and Retention Period
Duration of storage
After complete contract fulfillment, the data is initially stored for the duration of the warranty period, then taking into account statutory, in particular tax and commercial, retention periods, and then deleted after the deadline has expired, unless you have consented to further processing and use.
Rights of the data subject
Subject to the statutory requirements, you have the following rights under Art. 15 to 20 GDPR: Right to information, to correction, to deletion, to restriction of processing, to data portability.
In addition, pursuant to Art. 21 (1) GDPR, you have the right to object to processing based on Art. 6 (1) (f) GDPR, as well as to processing for the purpose of direct marketing.
Right to lodge a complaint with the supervisory authority
In accordance with Art. 77 GDPR, you have the right to lodge a complaint with the supervisory authority if you believe that the processing of your personal data is not lawful.
You can lodge a complaint, among other places, with the supervisory authority responsible for us, which you can reach at the following contact details:
Bayerisches Landesamt für Datenschutzaufsicht (BayLDA)
Promenade 18
91522 Ansbach
Tel.: +49 981 1800930
Fax: +49 981 180093800
E-mail: poststelle@lda.bayern.de
Right to object
If the personal data processing listed here is based on our legitimate interest pursuant to Art. 6 (1) (f) GDPR, you have the right to object to this processing at any time, for reasons arising from your particular situation, with effect for the future.
Following an objection, the processing of the data concerned will be terminated unless we can demonstrate compelling legitimate grounds for the processing that outweigh your interests, rights and freedoms, or if the processing serves the purpose of asserting, exercising or defending legal claims.
If personal data processing takes place for the purposes of direct marketing, you may object to this processing at any time by notifying us. Following an objection, we will cease processing the data concerned for the purposes of direct marketing.
last update: 28.07.2026
