Privacy Policy
Privacy Policy
Unless otherwise stated below, the provision of your personal data is neither legally or contractually required, nor necessary for the conclusion of a contract. You are not obliged to provide the data. Failure to do so will have no consequences. This applies only insofar as no other information is provided in the subsequent processing operations.
"Personal data" means any information relating to an identified or identifiable natural person.
Corporate restructuring and data transfer
In the context of corporate restructuring, in particular in the event of a sale of our company or parts of the company (so-called asset deal), personal data may be transferred to a third party (acquirer). This applies in particular to data that is necessary for the fulfillment of existing contracts or for the continuation of business operations. Legal basis for data transfer: • For customers with ongoing contracts: Art. 6 para. 1 lit. b GDPR (fulfillment of contract) in conjunction with § 415 BGB (assumption of debt)
• For existing customers without ongoing contracts: Art. 6 para. 1 lit. f GDPR (legitimate interest in the continuation of business operations)
• For newsletter recipients: Requires separate consent (see section "Newsletter")
Scope of data transfer:
The transferred data generally includes:
• Name and address
• Email address
• Phone number
• Order history and contract data
• Bank details (only with explicit consent or for the settlement of outstanding claims)
Your rights:
You will be informed in text form before such a transfer and have the right to object to the transfer. After the transfer, you will receive information about the new controller and can assert your data subject rights (information, rectification, erasure, etc.) against them.
Each time our website is accessed, usage data is transmitted to us or our web host / IT service provider by your internet browser and stored in log data (so-called server log files). This stored data includes, for example, the name of the page accessed, the date and time of access, the IP address, the amount of data transferred and the requesting provider.
The processing is carried out on the basis of Art. 6 (1) lit. f GDPR due to our overriding legitimate interest in ensuring the trouble-free operation of our website and to improve our offer.
Your data may be transferred to third countries outside the EU, in particular to Canada and the USA, and processed there. For Canada, there is an adequacy decision by the EU Commission. For the USA, there is an adequacy decision by the EU Commission, the EU-US Data Privacy Framework (DPF). Shopify is not certified under the DPF. This data transfer is based on contractual obligations comparable to those of the standard contractual clauses of the EU Commission.
Contact
Controller
Contact us if you wish. The data controller is: Avenquor GmbH, Hersbrucker Str. 23, 91244 Reichenschwand Germany, 091519669040, kundenservice@klosterkitchen.com
Customer's proactive contact via e-mail
If you proactively contact us by e-mail for business purposes, we collect your personal data (name, e-mail address, message text) only to the extent provided by you. Data processing serves the purpose of processing and responding to your contact request.
If the contact serves to carry out pre-contractual measures (e.g., consultation for purchase interest, offer creation) or concerns a contract already concluded between you and us, this data processing takes place on the basis of Art. 6 para. 1 lit. b GDPR.
If the contact is made for other reasons, this data processing takes place on the basis of Art. 6 para. 1 lit. f GDPR due to our overriding legitimate interest in processing and responding to your request. In this case, you have the right to object at any time to the processing of your personal data based on Art. 6 para. 1 lit. f GDPR for reasons arising from your particular situation.
We only use your e-mail address to process your request. Your data will then be deleted in compliance with statutory retention periods, unless you have consented to further processing and use.
Collection and processing when using the contact formWhen using the contact form, we collect your personal data (name, email address, message text) only to the extent provided by you. The data processing serves the purpose of making contact.
If the contact serves to carry out pre-contractual measures (e.g., consultation for purchase interest, offer creation) or concerns a contract already concluded between you and us, this data processing takes place on the basis of Art. 6 para. 1 lit. b GDPR. If the contact is made for other reasons, this data processing takes place on the basis of Art. 6 para. 1 lit. f GDPR due to our overriding legitimate interest in processing and responding to your request. In this case, you have the right to object at any time to the processing of your personal data based on Art. 6 para. 1 lit. f GDPR for reasons arising from your particular situation. We only use your e-mail address to process your request. Your data will then be deleted in compliance with statutory retention periods, unless you have consented to further processing and use.
Use of Google Maps API address validation
We use address validation from the provider Google (Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland "Google") on our website.
The data processing serves the purpose of checking your entries in our address forms in real time for input and spelling errors, and if necessary, supplementing missing data. In the case of incorrectly entered data, alternative suggestions for correcting the data are displayed. For this purpose, the address data entered by you is transmitted to the provider, stored and evaluated there.
Among other things, the following information can be transmitted to Google and processed there: postal addresses (country, city, postal code, street, house number), e-mail address, telephone number.
Your data may also be transmitted to the USA. For the USA, an adequacy decision by the EU Commission, the EU-US Data Privacy Framework (DPF), is in place. Google has certified itself under the DPF and has thus committed to complying with European data protection principles.
The processing of your personal data is based on Art. 6 para. 1 lit. f GDPR due to our overriding legitimate interest in a correct data basis for fulfilling our contractual obligations. You have the right to object to this processing of personal data concerning you at any time for reasons arising from your particular situation.
The data is processed separately by the provider and not merged with other data. It will be deleted by the provider as soon as the status of the entered data has been determined, but no later than after 30 days.
Further information on terms of use and data protection at Google can be found at: https://cloud.google.com/maps-platform/terms (https://cloud.google.com/maps-platform/terms) and at https://www.google.de/policies/privacy/ (https://policies.google.com/privacy?gl=de).
Collection and processing for applications via e-mail
Website visitors can apply for vacant positions advertised on our website via e-mail. In doing so, we collect your personal data only to the extent provided by you. This includes your contact details (e.g., name, e-mail address, telephone number), information on your professional qualifications and education, information on professional training and performance-related evidence.
Data processing serves the purpose of making contact and deciding on the establishment of an employment relationship with you. The provision of data is necessary to carry out the application process. Failure to provide data means that no contract can be concluded. The processing of your personal data is based on Art. 6 para. 1 lit. b GDPR in conjunction with § 26 para. 1 BDSG for the implementation of pre-contractual measures (conducting the application process as an initiation of an employment contract).
Insofar as you have given us your consent to the processing of personal data for inclusion in our applicant pool, e.g., by ticking a checkbox, the processing is based on Art. 6 para. 1 lit. a GDPR. You can revoke your consent at any time to us without affecting the legality of the processing carried out on the basis of the consent until revocation.
If, within the application process, special categories of personal data within the meaning of Art. 9 para. 1 GDPR are requested from applicants, such as information on the degree of severe disability, this is done on the basis of Art. 9 para. 2 lit. b. GDPR, so that we can exercise the rights arising from labor law and social security law and social protection law and fulfill our corresponding obligations.
We store your personal data for as long as this is necessary for the decision on your application. Your data will then be deleted after six months at the latest, unless you have consented to further processing and use. If an employment relationship is established after the application process, the provided data will be further processed on the basis of Art. 6 para. 1 lit. b GDPR in conjunction with § 26 para. 1 BDSG for the purposes of carrying out the employment relationship and then transferred to the personnel file.
Collection and processing when using the application form
When using the application form, we collect your personal data only to the extent provided by you. This includes your contact details (e.g., name, e-mail address, telephone number), information on your professional qualifications and education, information on professional training, and performance-related evidence.
The data processing serves the purpose of making contact and deciding on the establishment of an employment relationship with you. The provision of data is necessary to carry out the application process. The processing of your personal data is based on Art. 6 para. 1 lit. b GDPR in conjunction with § 26 para. 1 BDSG for the implementation of pre-contractual measures (carrying out the application process as an initiation of an employment contract).
Insofar as you have given us your consent to the processing of personal data for inclusion in our applicant pool, e.g., by ticking a checkbox, the processing is based on Art. 6 para. 1 lit. a GDPR. You can revoke your consent at any time without affecting the legality of the processing carried out on the basis of the consent until revocation.
If, within the application process, special categories of personal data within the meaning of Art. 9 para. 1 GDPR are requested from applicants, such as information on the degree of severe disability, this is done on the basis of Art. 9 para. 2 lit. b. GDPR, so that we can exercise the rights arising from labor law and social security law and social protection law and fulfill our corresponding obligations.
We store your personal data for as long as this is necessary for the decision on your application. Your data will then be deleted after six months at the latest, unless you have consented to further processing and use. If an employment relationship is established after the application process, the provided data will be further processed on the basis of Art. 6 para. 1 lit. b GDPR in conjunction with § 26 para. 1 BDSG for the purposes of carrying out the employment relationship and then transferred to the personnel file.
WhatsApp Business
If you contact us for business purposes via WhatsApp, we use the WhatsApp Business version of WhatsApp Ireland Limited (4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland; "WhatsApp"). If you reside outside the European Economic Area, this service is provided by WhatsApp Inc. (1601 Willow Road, Menlo Park, CA 94025, USA).
Data processing serves the purpose of processing and responding to your contact request. For this purpose, we collect and process your mobile phone number stored with WhatsApp, if provided your name, and other data to the extent provided by you. We use a mobile device for the service whose address book only stores data of users who have contacted us via WhatsApp. No personal data is therefore passed on to WhatsApp without your prior consent to WhatsApp.
Your data will be transmitted by WhatsApp to servers of Meta Platforms Inc. in the USA. For the USA, there is an adequacy decision by the EU Commission, the EU-US Data Privacy Framework (DPF). Meta Platforms Inc. has certified itself under the DPF and has thus committed to complying with European data protection principles. If the contact serves to carry out pre-contractual measures (e.g., consultation for purchase interest, offer creation) or concerns a contract already concluded between you and us, this data processing takes place on the basis of Art. 6 para. 1 lit. b GDPR.
If the contact is made for other reasons, this data processing takes place on the basis of Art. 6 para. 1 lit. f GDPR due to our overriding legitimate interest in providing quick and easy contact and in responding to your request. In this case, you have the right to object at any time to the processing of your personal data based on Art. 6 para. 1 lit. f GDPR for reasons arising from your particular situation.
We only use your personal data to process your request. Your data will then be deleted in compliance with statutory retention periods, unless you have consented to further processing and use.
Further information on terms of use and data protection when using WhatsApp can be found at https://www.whatsapp.com/legal/#terms-of-service (https://www.whatsapp.com/legal/#terms-of-service) and https://www.whatsapp.com/legal/#privacy-policy (https://www.whatsapp.com/legal/#privacy-policy).
Customer account Orders
Customer account
When you open a customer account, we collect your personal data to the extent specified there. Data processing serves to improve your shopping experience and simplify order processing. The processing is based on Art. 6 (1) lit. a GDPR with your consent. You can revoke your consent at any time by notifying us, without affecting the legality of the processing carried out on the basis of the consent until revocation. Your customer account will then be deleted.
Collection, processing and disclosure of personal data for orders
When placing an order, we collect and process your personal data only to the extent necessary to fulfill and process your order and to respond to your inquiries. The provision of data is necessary for the conclusion of the contract. Failure to provide data means that no contract can be concluded. The processing is based on Art. 6 (1) lit. b GDPR and is necessary for the performance of a contract with you.
Your data is transferred, for example, to shipping companies, dropshipping or fulfillment providers, payment service providers, service providers for order processing, and IT service providers. In all cases, we strictly adhere to legal requirements. The scope of data transmission is limited to a minimum.
Your data may be transferred to third countries outside the EU, in particular to Canada and the USA, and processed there. For Canada, there is an adequacy decision by the EU Commission. For the USA, there is an adequacy decision by the EU Commission, the EU-US Data Privacy Framework (DPF). Shopify is not certified under the DPF. This data transfer is based on contractual obligations comparable to those of the standard contractual clauses of the EU Commission.
Reviews Advertising
Review Reminder
After your order, we would like to ask you to review your purchase with us.
For this purpose, we use your personal data (name, email address, order information) independently of the contract processing, to send you a review reminder by email after an order has been placed, provided that you have expressly consented to this.
The processing is carried out on the basis of Art. 6 para. 1 lit. a GDPR with your consent. You can withdraw your consent at any time by using the corresponding link in the email or by notifying us, without affecting the lawfulness of the processing carried out based on the consent until withdrawal.
Use of your personal data for sending postal advertising
We use your personal data (name, address) that we have received in connection with the sale of a product or service to send you postal advertising, unless you have objected to this use. The provision of this data is necessary for the conclusion of the contract. Failure to provide it means that no contract can be concluded.
Processing is carried out on the basis of Art. 6 para. 1 lit. f GDPR due to our overriding legitimate interest in direct advertising. You can object to this use of your address data at any time by notifying us. The contact details for exercising your right to object can be found in the imprint.
Use of the email address for sending newsletters
We use your email address to send you information and offers via newsletter, provided you have expressly consented to this. Data processing is solely for the purpose of advertising communication. For this purpose, we process your email address and, if applicable, other data that you voluntarily provided when subscribing to our newsletter.
Processing is carried out on the basis of Art. 6 para. 1 lit. a GDPR with your consent. You can withdraw your consent at any time, without affecting the lawfulness of the processing carried out based on the consent until withdrawal.
You can unsubscribe from the newsletter at any time by using the corresponding link in the newsletter or by notifying us. Your email address will then be removed from the mailing list. Despite removal from the mailing list, we may continue to store your email address in a so-called blacklist to prevent you from receiving newsletter emails from us in the future. This storage is carried out on the basis of Art. 6 para. 1 lit. f GDPR due to our and your legitimate interest in preventing the re-use of your email address for sending our newsletter. You have the right to object to the processing of your personal data at any time for reasons arising from your particular situation.
Use of the email address for sending direct advertising
We use your email address, which we received in the context of the sale of goods or services, for the electronic transmission of advertising for our own goods or services that are similar to those you have already purchased from us, unless you have objected to this use. The provision of the email address is necessary for the conclusion of the contract. Failure to provide it means that no contract can be concluded. The processing is carried out on the basis of Art. 6 para. 1 lit. f GDPR from our overriding legitimate interest in direct advertising. You can object to this use of your email address at any time by notifying us. The contact details for exercising the objection can be found in the imprint. You can also use the designated link in the advertising email. No costs other than the transmission costs at the basic rates will be incurred for this.
Use of Klaviyo
For sending newsletters, we use the service of Klaviyo Inc. (125 Summer St Floor 7, Boston, MA 02111, USA; "Klaviyo") within the scope of order processing.
We transmit the information you provide during newsletter registration (email address, if applicable first and last name) to Klaviyo. Data processing serves the purpose of sending newsletters and their statistical evaluation.
To evaluate newsletter campaigns, the newsletters sent contain a 1x1 pixel graphic (tracking pixel) or a tracking link. This allows us to determine whether you have opened the newsletter and whether you have clicked on integrated links, if any. In this context, we collect your personal data such as IP address, browser type and device, and the time. Usage profiles can be created from this data under a pseudonym. The collected data is not used to identify you personally. The collected data is only used for statistical evaluation to improve newsletter campaigns.
Your data is generally transmitted to and stored on Klaviyo's servers in the USA. An adequacy decision by the EU Commission exists for the USA, the EU-US Data Privacy Framework (DPF). Klaviyo is certified under the DPF and thus committed to adhering to European data protection principles.
The processing of your personal data is carried out on the basis of Art. 6 para. 1 lit. f GDPR due to our overriding legitimate interest in a targeted, effective, and user-friendly newsletter system. You have the right to object at any time to this processing of personal data concerning you for reasons arising from your particular situation.
Further information on data protection at Klaviyo can be found at https://www.klaviyo.com/legal/privacy-notice (https://www.klaviyo.com/legal/privacy-notice) and at https://www.klaviyo.com/legal/data-processing-agreement (https://www.klaviyo.com/legal/data-processing-agreement).
Use of the email address for availability notifications
We offer the service of product availability notifications on our website. If an item is temporarily unavailable, you have the option to enter your email address for the respective item and be informed by us via email when it becomes available, provided you have consented to this. You will receive a one-time email notification about the availability of the respective item when it becomes available. Processing is carried out on the basis of Art. 6 para. 1 lit. a GDPR with your consent. You can withdraw your consent at any time, without affecting the lawfulness of the processing carried out based on the consent until withdrawal. You can unsubscribe from the availability notification at any time by notifying us. Your email address will then be removed from the mailing list.
Merchandise Management
Use of an external merchandise management system
We use a merchandise management system for contract processing as part of order processing. For this purpose, your personal data collected during the order process will be transmitted to
Xentral ERP Software GmbH, Fuggerstraße 11, 86150 Augsburg
.
The processing of your personal data serves the purpose of fulfilling the contract concluded with you and is carried out on the basis of Art. 6 para. 1 lit. b GDPR.
Payment Service Providers Credit Assessment
Use of Klarna Payment Options
We use the payment service of Klarna Bank AB (publ) (Sveavägen 46, 111 34 Stockholm, Sweden; "Klarna") on our website. By selecting and using payment via Klarna, the data required for payment processing is transmitted to Klarna in order to fulfill the contract with you using the selected payment method. This processing is carried out on the basis of Art. 6 para. 1 lit. b GDPR.
Cookies may be stored, which enable the recognition of your browser. The resulting data processing is carried out on the basis of Art. 6 para. 1 lit. f GDPR due to our overriding legitimate interest in a customer-oriented offering of various payment methods. You have the right to object at any time to this processing of personal data concerning you for reasons arising from your particular situation.
"Pay Later" (invoice), "Pay Now" (payment by direct debit, credit card, instant transfer), "Financing" (instalment purchase)
For individual payment methods such as "Pay Later" (invoice), "Pay Now" (payment by direct debit, credit card, instant transfer), "Financing" (instalment purchase), Klarna reserves the right to obtain a credit assessment based on mathematical-statistical procedures using credit agencies.
For this purpose, Klarna transmits the personal data required for a credit check, such as first and last name, address, gender, email address, IP address, and data related to the order, to a credit agency for the purpose of identity and credit assessment and uses the information received about the statistical probability of a payment default for a balanced decision on the establishment, execution, or termination of the contractual relationship. The credit assessment may include probability values (score values) calculated on the basis of scientifically recognized mathematical-statistical procedures, which include address data, among other things. Your legitimate interests are taken into account in accordance with legal provisions. Data processing serves the purpose of credit assessment for contract initiation. Processing is carried out on the basis of Art. 6 para. 1 lit. f GDPR due to our overriding legitimate interest in protection against payment default when Klarna makes advance payments. You have the right to object at any time to this processing of personal data concerning you based on Art. 6 para. 1 lit. f GDPR by notifying Klarna for reasons arising from your particular situation. The provision of data is necessary for the conclusion of the contract with your desired payment method. Failure to provide it means that the contract cannot be concluded with the payment method you have chosen.
Further information, in particular to which credit agencies Klarna transmits your personal data, can be found at https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/credit_rating_agencies (https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/credit_rating_agencies).
General information about Klarna can be found at: https://www.klarna.com/de/ (https://www.klarna.com/de/). Your personal data will be handled by Klarna in accordance with applicable data protection regulations and as described in Klarna's privacy policy at https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/privacy (https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/privacy).
Use of PayPal Express
We use the PayPal Express payment service of PayPal (Europe) S.à.r.l. et Cie, S.C.A. (22-24 Boulevard Royal L-2449, Luxembourg; "PayPal") on our website. Data processing serves the purpose of being able to offer you payment via the PayPal Express payment service. To integrate this payment service, it is necessary for PayPal to collect, store, and analyze data (e.g., IP address, device type, operating system, browser type, location of your device) when the website is accessed. Cookies may also be used for this purpose. The cookies enable the recognition of your browser.
The processing of your personal data is carried out on the basis of Art. 6 para. 1 lit. f GDPR due to our overriding legitimate interest in a customer-oriented offering of various payment methods. You have the right to object at any time to this processing of personal data concerning you for reasons arising from your particular situation.
By selecting and using PayPal Express, the data required for payment processing is transmitted to PayPal in order to fulfill the contract with you using the selected payment method. This processing is carried out on the basis of Art. 6 para. 1 lit. b GDPR. Further information on data processing when using the PayPal Express payment service can be found in the associated privacy policy at www.paypal.com/de/webapps/mpp/ua/privacy-full?locale.x=de_DE#Updated_PS.
Use of PayPal Checkout
We use the PayPal Checkout payment service of PayPal (Europe) S.à.r.l. et Cie, S.C.A. (22-24 Boulevard Royal L-2449, Luxembourg; "PayPal") on our website. Data processing serves the purpose of being able to offer you payment via this payment service. By selecting and using payment via PayPal, credit card via PayPal, direct debit via PayPal, or "Pay Later" via PayPal, the data required for payment processing is transmitted to PayPal in order to fulfill the contract with you using the selected payment method. This processing is carried out on the basis of Art. 6 para. 1 lit. b GDPR.
Cookies may be stored, which enable the recognition of your browser. The resulting data processing is carried out on the basis of Art. 6 para. 1 lit. f GDPR due to our overriding legitimate interest in a customer-oriented offering of various payment methods. You have the right to object at any time to this processing of personal data concerning you for reasons arising from your particular situation.
Credit card via PayPal, direct debit via PayPal & "Pay Later" via PayPal
For individual payment methods such as credit card via PayPal, direct debit via PayPal, or "Pay Later" via PayPal, PayPal reserves the right to obtain a credit assessment based on mathematical-statistical procedures using credit agencies. For this purpose, PayPal transmits the personal data required for a credit check to a credit agency and uses the information received about the statistical probability of a payment default for a balanced decision on the establishment, execution, or termination of the contractual relationship. The credit assessment may include probability values (score values) calculated on the basis of scientifically recognized mathematical-statistical procedures, which include address data, among other things. Your legitimate interests are taken into account in accordance with legal provisions. Data processing serves the purpose of credit assessment for contract initiation. Processing is carried out on the basis of Art. 6 para. 1 lit. f GDPR due to our overriding legitimate interest in protection against payment default when PayPal makes advance payments.
You have the right to object at any time to this processing of personal data concerning you based on Art. 6 para. 1 lit. f GDPR by notifying PayPal. The provision of data is necessary for the conclusion of the contract with your desired payment method. Failure to provide it means that the contract cannot be concluded with the payment method you have chosen.
Third-party providers
When paying via a third-party payment method, the data required for payment processing is transmitted to PayPal. This processing is carried out on the basis of Art. 6 para. 1 lit. b GDPR. To carry out this payment method, the data may then be forwarded by PayPal to the respective provider. This processing is carried out on the basis of Art. 6 para. 1 lit. b GDPR. Local third-party providers can include, for example:
- Apple Pay (Apple Distribution International Ltd., Hollyhill Industrial Estate, Hollyhill, Cork, Ireland)
- Google Pay (Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland)
Purchase on account via PayPal
When paying via purchase on account, the data required for payment processing is first transmitted to PayPal. To carry out this payment method, the data is then transmitted by PayPal to Ratepay GmbH (Franklinstraße 28-29, 10587 Berlin; "Ratepay") in order to fulfill the contract with you using the selected payment method. This processing is carried out on the basis of Art. 6 Para. 1 lit. b GDPR. Ratepay may carry out a credit check on the basis of mathematical-statistical procedures (probability or score values) using credit agencies as described above. The data processing serves the purpose of a credit check for the initiation of a contract. The processing is carried out on the basis of Art. 6 Para. 1 lit. f GDPR due to our overriding legitimate interest in protection against default on payment, if Ratepay makes advance payments. Further information on data protection and which credit agencies Ratepay uses can be found at https://www.ratepay.com/legal-payment-dataprivacy/ and https://www.ratepay.com/legal-payment-creditagencies/.
Further information on data processing when using PayPal can be found in the associated privacy policy at https://www.paypal.com/de/webapps/mpp/ua/privacy-full.
Use of Shopify Payments
On our website, we use the payment service "Shopify Payments" from Shopify International Limited (2nd Floor Victoria Buildings, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland; "Shopify"). In this case, payment processing is carried out by the payment service provider Stripe Payments Europe, Ltd. (1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland; "Stripe"). Data processing serves the purpose of enabling you to pay via the Shopify Payments payment service. By selecting and using a corresponding "Shopify Payments" payment method, the data required for payment processing is transmitted to Stripe in order to fulfill the contract with you using the selected payment method. This processing is carried out on the basis of Art. 6 Para. 1 lit. b GDPR.
Stripe reserves the right to obtain a credit report, if necessary, on the basis of mathematical-statistical procedures using credit agencies. For this purpose, Stripe transmits the personal data required for a credit check to a credit agency and uses the information received about the statistical probability of a payment default for a balanced decision regarding the establishment, execution or termination of the contractual relationship. The credit report may include probability values (score values) calculated on the basis of scientifically recognized mathematical-statistical procedures, which include address data, among other things, in their calculation. Your legitimate interests will be taken into account in accordance with legal provisions. The data processing serves the purpose of a credit check for the initiation of a contract. The processing is carried out on the basis of Art. 6 Para. 1 lit. f GDPR due to our overriding legitimate interest in protection against default on payment, if Stripe makes advance payments.
You have the right to object at any time to this processing of your personal data based on Art. 6 Para. 1 lit. f GDPR for reasons arising from your particular situation by notifying Stripe. The provision of the data is necessary for the conclusion of the contract with the payment method you have chosen. Failure to provide the data will result in the contract not being able to be concluded with the payment method you have chosen.
Further information on data processing when using the Shopify Payments payment service can be found in Shopify's privacy policy at: https://www.shopify.com/de/legal/datenschutz.
Further information on data processing during payment processing via the payment service provider Stripe can be found in Stripe's privacy policy at: https://stripe.com/de/privacy.
Cookies
Our website uses cookies. Cookies are small text files that are stored in the internet browser or by the internet browser on a user's computer system. If a user calls up a website, a cookie can be stored on the user's operating system. This cookie contains a characteristic string of characters that enables unique identification of the browser when the website is called up again.
Cookies are stored on your computer. Therefore, you have full control over the use of cookies. By selecting appropriate technical settings in your internet browser, you can be notified before cookies are set and decide individually whether to accept them, as well as prevent the storage of cookies and the transmission of the data they contain. Cookies that have already been stored can be deleted at any time. However, we would like to point out that in this case you may not be able to fully use all functions of this website.
You can find out how to manage cookies (including deactivating them) in the most important browsers under the following links:
Chrome: https://support.google.com/accounts/answer/61416?hl=de (https://support.google.com/accounts/answer/61416?hl=de)
Microsoft Edge: https://support.microsoft.com/de-de/microsoft-edge/cookies-in-microsoft-edge-lB6schen-63947406-40ac-c3b8-57b9-2a946a29ae09 (https://support.microsoft.com/de-de/microsoft-edge/cookies-in-microsoft-edge-lB6schen-63947406-40ac-c3b8-57b9-2a946a29ae09)
Mozilla Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen (https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen)
Safari: https://support.apple.com/de-de/guide/safari/manage-cookies-and-website-data-sfri11471/mac (https://support.apple.com/de-de/guide/safari/manage-cookies-and-website-data-sfri11471/mac)
Technically necessary cookies
Unless otherwise stated below in the privacy policy, we only use these technically necessary cookies for the purpose of making our offer more user-friendly, effective and secure. Furthermore, cookies enable our systems to recognize your browser even after a page change and to offer you services. Some functions of our website cannot be offered without the use of cookies. For these, it is necessary that the browser is recognized again after a page change.
The use of cookies or comparable technologies takes place on the basis of Section 25 Para. 2 TDDDG. The processing of your personal data takes place on the basis of Art. 6 Para. 1 lit. f GDPR due to our overriding legitimate interest in ensuring the optimal functionality of the website and a user-friendly and effective design of our offer.
You have the right to object at any time to this processing of your personal data for reasons arising from your particular situation.
Use of Cookiebot
On our website, we use the consent management tool Cookiebot from Cybot A/S, Havnegade 39, 1058 Copenhagen, Denmark; "Cookiebot").
The tool enables you to give consent to data processing via the website, in particular the setting of cookies, and to exercise your right to withdraw consent already given. The data processing serves the purpose of obtaining and documenting necessary consents to data processing and thus complying with legal obligations.
Cookies may be used for this purpose. The following information, among others, may be collected and transmitted to Cookiebot: anonymized IP address, date and time of consent, URL from which consent was sent, anonymous, random, encrypted key, consent status. This data is not passed on to other third parties.
Data processing takes place for the fulfillment of a legal obligation on the basis of Art. 6 Para. 1 lit. c GDPR.
Further information on data protection at Cookiebot can be found at: https://www.cookiebot.com/de/privacy-policy/
Analysis Advertising Tracking Affiliate
Use of Google Analytics 4
On our website, we use the web analysis service Google Analytics from Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; "Google"). Data processing serves the purpose of analyzing this website and its visitors as well as for marketing and advertising purposes. For this purpose, Google will use the information obtained on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activities and to provide further services related to website use and internet use to the website operator. Among other things, the following information can be collected: IP address, date and time of page view, click path, information about the browser you are using and the device you are using, visited pages, referrer URL (website from which you accessed our website), location data, purchase activities. Your data may be linked by Google with other data, such as your search history, your personal accounts, your usage data from other devices and all other data that Google has about you.
The IP address is truncated by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area.
Google uses technologies such as cookies, web storage in the browser and tracking pixels, which enable an analysis of your use of the website. The use of cookies or comparable technologies takes place with your consent on the basis of Section 25 Para. 1 S. 1 TDDDG in conjunction with Art. 6 Para. 1 lit. a GDPR.
The processing of your personal data takes place with your consent on the basis of Art. 6 Para. 1 lit. a GDPR. You can withdraw your consent at any time without affecting the lawfulness of the processing carried out on the basis of the consent until withdrawal.
In this context, we also use the Google Signals service. Google Signals enables cross-device tracking. Your data can thus be analyzed across devices if you have activated "personalized advertising" in your account settings and your end devices are linked to your Google account. This makes it possible to recognize on which device you are searching for products and later return to complete purchases on another device such as a tablet.
The cross-device reports created in this context contain exclusively aggregated data. We thus only receive statistics created on the basis of Google Signals. To prevent data collection and storage by Google Signals across devices, you can deactivate the "personalized ads" function in your Google account settings. Further information on this can be found at https://support.google.com/ads/answer/2662922?hl=de (https://support.google.com/ads/answer/2662922?hl=de).
Further information on data processing and data protection for Google Signals can be found at https://support.google.com/analytics/answer/7532985?hl=de (https://support.google.com/analytics/answer/7532985?hl=de).
We use the extended implementation of the consent mode (Advanced Consent Mode). In this case, even if consent is not given, user data is transmitted to Google in the form of "pings". These pings may contain, among other things, the following information: IP address to derive the IP country (the IP address is not logged), date and time of the page view, URL of the visited pages, user agent, referrer URL (website from which our website was accessed) or information about the triggering of website events such as a conversion. Based on this information, Google models user data in order to be able to carry out a comprehensive usage analysis despite the refusal of consent.
The information generated thereby about your use of this website is usually transmitted to a Google server in the USA and stored there. An adequacy decision by the EU Commission exists for the USA, the EU-US Data Privacy Framework (DPF). Google has certified itself under the DPF and thereby committed itself to observing European data protection principles. Both Google and US government authorities have access to your data.
Further information on terms of use and data protection can be found at https://policies.google.com/technologies/partner-sites (https://policies.google.com/technologies/partner-sites) and at https://policies.google.com/privacy?hl=de&gl=de (https://policies.google.com/privacy?hl=de&gl=de).
Use of Shopify Statistics
On our website, we use the statistics and analysis functions of Shopify International Ltd. (Victoria Buildings, 2nd Floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland; "Shopify") within the framework of order processing. Shopify is an affiliated company of Shopify Inc. (151 O'Connor Street, Ground Floor, Ottawa, Ontario, K2P 2L8, Canada).
Data processing serves the purpose of analyzing this website and its visitors. For this purpose, data is stored for marketing and optimization purposes and provided in reports, analyses and statistics. Among other things, the following device information is collected and processed: information about the web browser, the IP address, the time zone and some of the cookies installed on your device. When you navigate the website, information about visited web pages or products, the referrer URL (website from which you accessed our website), as well as information about how you interact with the website, is also collected. For this purpose, technologies such as cookies and web beacons, tags and pixels (electronic files for collecting information about how you navigate the website) are used.
Your data may be transferred to third countries outside the EU, in particular to Canada and the USA, and processed there. An adequacy decision by the EU Commission exists for Canada. An adequacy decision by the EU Commission exists for the USA, the EU-US Data Privacy Framework (DPF). Shopify is not certified under the DPF. This data transfer takes place on the basis of contractual obligations comparable to those of the standard contractual clauses of the EU Commission.
The use of cookies or comparable technologies takes place with your consent on the basis of Section 25 Para. 1 S. 1 TDDDG in conjunction with Art. 6 Para. 1 lit. a GDPR. The processing of your personal data takes place with your consent on the basis of Art. 6 Para. 1 lit. a GDPR. You can withdraw your consent at any time without affecting the lawfulness of the processing carried out on the basis of the consent until withdrawal.
Further information on data protection at Shopify can be found at https://www.shopify.com/de/legal/datenschutz (https://www.shopify.com/de/legal/datenschutz), information on the order processing agreement at https://www.shopify.com/de/legal/dpa (https://www.shopify.com/de/legal/dpa) and information on the cookies used at https://www.shopify.com/de/legal/cookies (https://www.shopify.com/de/legal/cookies).
Use of Microsoft Clarity
We use the analysis tool "Microsoft Clarity" from Microsoft Ireland Operations Limited (One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, Ireland; "Microsoft") on our website. Microsoft is an affiliated company of Microsoft Corporation (One Microsoft Way, Redmond, Washington 98052, USA).
Data processing serves the purpose of demand-oriented design, optimization, and analysis of our website. The tool randomly records movements of website visitors. This creates a log of mouse movements, scrolling behavior, time spent, and clicks on the website (so-called heatmap).
For this purpose, cookies or similar technologies are used. Among other things, the following information can be collected: IP address, time of access, click path, information about the device you are using (device type, screen size and resolution, unique device identifier, operating system), information about the browser you are using (browser type and browser version), location data, preferred language for displaying the website, visited subpages, time spent, viewed content, requested website or file.
User profiles are created from this data under a pseudonym. The data is not used to personally identify the website visitor and is not merged with personal data of the person bearing the pseudonym. Microsoft is contractually prohibited from selling the collected data to other third parties.
Your data may be transferred to the USA. For the USA, an adequacy decision by the EU Commission exists, the EU-US Data Privacy Framework (DPF). Microsoft has certified itself under the DPF and has thus committed to complying with European data protection principles.
The use of cookies or similar technologies takes place with your consent based on Section 25 (1) Sentence 1 TDDDG in conjunction with Art. 6 (1) lit. a GDPR. The processing of your personal data takes place with your consent based on Art. 6 (1) lit. a GDPR. You can revoke your consent at any time without affecting the legality of the processing carried out based on the consent until revocation.
Detailed information on the cookies used and their function can be found at https://learn.microsoft.com/en-us/clarity/setup-and-installation/cookie-list (https://learn.microsoft.com/en-us/clarity/setup-and-installation/cookie-list). Information on the storage duration of the collected information can be found at https://learn.microsoft.com/en-us/clarity/setup-and-installation/data-retention (https://learn.microsoft.com/en-us/clarity/setup-and-installation/data-retention). Further information on data protection when using Microsoft Clarity can be found at https://learn.microsoft.com/en-us/clarity/faq#privacy (https://learn.microsoft.com/en-us/clarity/faq#privacy), https://learn.microsoft.com/en-us/clarity/setup-and-installation/clarity-data (https://learn.microsoft.com/en-us/clarity/setup-and-installation/clarity-data) and https://clarity.microsoft.com/terms (https://clarity.microsoft.com/terms). General information on data protection at Microsoft can be found at https://privacy.microsoft.com/de-de/privacystatement (https://privacy.microsoft.com/de-de/privacystatement).
Use of Meta Pixel
We use the Meta Pixel from Meta Platforms Ireland Limited (4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland; "Meta") on our website.
Meta and we are joint controllers for the collection of your data and the transfer of this data to Meta when the service is integrated. This is based on an agreement between us and Meta on the joint processing of personal data, which defines the respective responsibilities. The agreement can be viewed at https://de-de.facebook.com/legal/terms/businesstools (https://de-de.facebook.com/legal/terms/businesstools). Accordingly, we are particularly responsible for fulfilling the information obligations according to Art. 13, 14 GDPR, for complying with the security requirements of Art. 32 GDPR with regard to the correct technical implementation and configuration of the service, and for complying with the obligations under Art. 33, 34 GDPR, insofar as a breach of personal data protection affects our obligations under the joint processing agreement. Meta is responsible for enabling data subject rights according to Art. 15 - 20 GDPR, for complying with the security requirements of Art. 32 GDPR with regard to the security of the service, and for complying with the obligations under Art. 33, 34 GDPR, insofar as a breach of personal data protection affects Meta's obligations under the joint processing agreement.
The application serves the purpose of targeting website visitors with interest-based advertising on the social networks Facebook and Instagram. For this purpose, Meta's remarketing tag has been implemented on the website. This tag establishes a direct connection to the Meta servers when the website is visited. This transmits to the Meta server which of our pages you have visited. Meta assigns this information to your personal Facebook and/or Instagram user account. If you visit the social networks Facebook or Instagram, you will then be shown personalized, interest-based ads.
The application also serves the purpose of generating conversion statistics. This allows us to know the total number of users who have clicked on one of our ads and have been redirected to a page with a conversion tracking tag, as well as what actions are taken after being redirected to this website. However, we do not receive any information that allows users to be personally identified.
Your data may be transferred to the USA. For the USA, an adequacy decision by the EU Commission exists, the EU-US Data Privacy Framework (DPF). Meta has certified itself under the DPF and has thus committed to complying with European data protection principles.
The processing of your personal data takes place with your consent based on Art. 6 (1) lit. a GDPR. You can revoke your consent at any time without affecting the legality of the processing carried out based on the consent until revocation.
You can deactivate the "Custom Audiences" remarketing function here. Further information on the collection and use of data by Meta, on your related rights and options for protecting your privacy can be found in Meta's privacy policy at https://www.facebook.com/about/privacy/ (https://www.facebook.com/privacy/policy/?entry_point=data_policy_redirect&entry=0).
Use of Google Ads Conversion Tracking
We use the online advertising program "Google Ads" on our website and, in this context, conversion tracking (visit action evaluation). Google Conversion Tracking is an analysis service of Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; Google).
If you click on an ad placed by Google, a cookie for conversion tracking is stored on your computer. These cookies have a limited validity, do not contain any personal data and therefore do not serve personal identification. If you visit certain pages of our website and the cookie has not yet expired, Google and we can recognize that you clicked on the ad and were redirected to this page. Each Google Ads customer receives a different cookie. Thus, there is no possibility that cookies can be tracked across the websites of Ads customers.
The information obtained with the help of the conversion cookie serves the purpose of creating conversion statistics. This tells us the total number of users who have clicked on one of our ads and have been redirected to a page with a conversion tracking tag. However, we do not receive any information that allows users to be personally identified. We use the extended implementation of consent mode (Advanced Consent Mode). In this case, user data is also transmitted to Google in the form of "pings" even if consent has not been given. These pings can include, among other things, the following information: IP address for deriving the IP country (the IP address is not logged), date and time of the page view, URL of the visited pages, user agent, referrer URL (website via which our website was accessed) or information about the triggering of website events such as a conversion. Based on this information, Google models user data in order to be able to carry out a comprehensive usage analysis despite the denial of consent.
Your data may be transmitted to Google LLC servers in the USA. For the USA, an adequacy decision by the EU Commission exists, the EU-US Data Privacy Framework (DPF). Google has certified itself under the DPF and has thus committed to complying with European data protection principles.
The use of cookies or similar technologies takes place with your consent based on Section 25 (1) Sentence 1 TDDDG in conjunction with Art. 6 (1) lit. a GDPR. The processing of your personal data takes place with your consent based on Art. 6 (1) lit. a GDPR. You can revoke your consent at any time without affecting the legality of the processing carried out based on the consent until revocation.
Further information and Google's privacy policy can be found at: https://www.google.de/policies/privacy/ (https://www.google.de/policies/privacy/)
Use of Google AdSense
We use the AdSense function of Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; "Google") on our website. The data processing serves the purpose of renting advertising spaces on the website and targeting website visitors with interest-based advertising on these spaces. Through this function, personalized, interest-based advertising from the Google Display Network is displayed to visitors of the provider's website. Google uses cookies that enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. For the USA, an adequacy decision by the EU Commission exists, the EU-US Data Privacy Framework (DPF). Google has certified itself under the DPF and has thus committed to complying with European data protection principles. Google may transfer this information to third parties if required by law or if third parties process this data on behalf of Google. Google will under no circumstances link your IP address with other Google data.
The use of cookies or similar technologies takes place with your consent based on Section 25 (1) Sentence 1 TDDDG in conjunction with Art. 6 (1) lit. a GDPR. The processing of your personal data takes place with your consent based on Art. 6 (1) lit. a GDPR. You can revoke your consent at any time without affecting the legality of the processing carried out based on the consent until revocation.
Further information and Google's privacy policy can be found at: https://www.google.com/policies/technologies/ads/ (https://www.google.com/policies/technologies/ads/) and https://www.google.de/policies/privacy/ (https://www.google.de/policies/privacy/)
Use of Google Inc.'s Remarketing or "Similar Audiences" function
We use the Remarketing or "Similar Audiences" function of Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; "Google") on our website.
The application serves the purpose of analyzing visitor behavior and visitor interests. Google uses cookies to analyze website usage, which forms the basis for creating interest-based advertisements. The cookies record website visits and anonymized data about website usage. No personal data of website visitors is stored. If you subsequently visit another website in the Google Display Network, you will be shown advertisements that are highly likely to take into account previously viewed product and information areas.
Your data may be transmitted to Google LLC servers in the USA. For the USA, an adequacy decision by the EU Commission exists, the EU-US Data Privacy Framework (DPF). Google has certified itself under the DPF and has thus committed to complying with European data protection principles.
The use of cookies or similar technologies takes place with your consent based on Section 25 (1) Sentence 1 TDDDG in conjunction with Art. 6 (1) lit. a GDPR. The processing of your personal data takes place with your consent based on Art. 6 (1) lit. a GDPR. You can revoke your consent at any time without affecting the legality of the processing carried out based on the consent until revocation.
Further information on Google Remarketing and the associated privacy policy can be found at: https://www.google.com/privacy/ads/ (https://www.google.com/privacy/ads/)
Use of Microsoft Advertising
We use Microsoft Advertising from Microsoft Corporation (Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA; "Microsoft") on our website.
The data processing serves marketing and advertising purposes and the purpose of measuring the success of advertising measures (conversion tracking). We learn the total number of users who have clicked on one of our ads and have been redirected to a page with a conversion tracking tag. However, personal identification of these users is not possible. Microsoft Advertising uses technologies such as cookies and tracking pixels, which enable an analysis of your use of the website. When you click on an ad placed by Microsoft Advertising, a cookie for conversion tracking is stored on your computer. This cookie has a limited validity and does not serve personal identification. If you visit certain pages of our website and the cookie has not yet expired, Microsoft and we can recognize that you clicked on the ad and were redirected to this page. Among other things, the following information can be collected: IP address, identifiers assigned by Microsoft, information about the browser you are using and the device you are using, referrer URL (website via which you accessed our website), URL of our website.
Your data may be transferred to the USA. For the USA, an adequacy decision by the EU Commission exists, the EU-US Data Privacy Framework (DPF). Microsoft has certified itself under the DPF and has thus committed to complying with European data protection principles.
The use of cookies or similar technologies takes place with your consent based on Section 25 (1) Sentence 1 TDDDG in conjunction with Art. 6 (1) lit. a GDPR. The processing of your personal data takes place with your consent based on Art. 6 (1) lit. a GDPR. You can revoke your consent at any time without affecting the legality of the processing carried out based on the consent until revocation.
Further information on data protection and the cookies used by Microsoft can be found here (https://privacy.microsoft.com/de-de/privacystatement).
Use of the Pinterest Tag
We use the Pinterest Tag from Pinterest Europe Limited (Palmerston House, 2nd, Fenian Street, Floor, Dublin 2, Ireland "Pinterest") on our website.
The application serves the purpose of specifically addressing website visitors with interest-based advertising on the social network Pinterest. For this purpose, Pinterest's conversion tag has been implemented on the website. This tag establishes a direct connection to the Pinterest servers when you visit the website. This transmits to the Pinterest server which of our pages you have visited. Pinterest assigns this information to your personal Pinterest user account if you are logged into the social network. When you visit Pinterest, personalized, interest-based Pinterest Ads will then be shown to you.
If you reach our website via a pin on the social network Pinterest, a cookie for conversion tracking is stored on your computer. These cookies have a limited validity, do not contain personal data, and thus do not serve for personal identification. If you visit certain pages of our website and the cookie has not yet expired, Pinterest and we can recognize that you have clicked on the pin and been redirected to this page. The information collected with the help of the conversion cookie serves the purpose of generating conversion statistics and thus optimizing our website. The following information, among others, can be processed: total number of users who have clicked on one of our pins and been redirected to our website, subpages visited on our website (e.g., category or product pages), search queries on our website, your shopping cart contents, completed transactions.
Your data may be transferred to the USA. An adequacy decision by the EU Commission exists for the USA, the EU-US Data Privacy Framework (DPF). Pinterest is not certified under the DPF. The data transfer is based, among other things, on standard contractual clauses as suitable safeguards for the protection of personal data, which can be viewed at: https://commission.europa.eu/law/law-topic/data-protection/international-dimension-data-protection/standard-contractual-clauses-scc_de (https://commission.europa.eu/law/law-topic/data-protection/international-dimension-data-protection/standard-contractual-clauses-scc_de).
The use of cookies or similar technologies takes place with your consent on the basis of Section 25 (1) Sentence 1 TDDDG in conjunction with Art. 6 (1) lit. a GDPR. The processing of your personal data takes place with your consent on the basis of Art. 6 (1) lit. a GDPR. You can withdraw your consent at any time without affecting the lawfulness of the processing carried out on the basis of the consent until withdrawal.
Further information on the collection and use of data by Pinterest, your rights in this regard and options for protecting your privacy can be found in Pinterest's privacy policy at https://policy.pinterest.com/de/privacy-policy (https://policy.pinterest.com/de/privacy-policy).
Use of TikTok Pixel
We use the TikTok Pixel from TikTok Technology Limited (10 Earlsfort Terrace, Dublin, D02 T380, Ireland; "TikTok Ireland") and TikTok Information Technologies UK Limited (6th Floor, One London Wall, London, EC2Y 5EB, United Kingdom; "TikTok UK") on our website. Both companies are joint controllers for the data processing (hereinafter "TikTok").
The data processing serves the purpose of identifying and analyzing website access by our customers, as well as improving customer engagement by displaying targeted advertisements and evaluating the effectiveness of advertisements on TikTok. For this purpose, TikTok uses technologies such as cookies and pixels, which enable your browser to be recognized. The following information, among others, can be collected and transmitted to TikTok: date and time of visit, information about the browser and device type you are using, screen resolution, IP address. TikTok can assign this information to your personal TikTok user account. Usage profiles can be created from the data collected in this way using pseudonyms. However, personal identification of users is not possible.
Your data may be transferred to third countries, such as the USA. An adequacy decision by the EU Commission exists for the USA, the EU-US Data Privacy Framework (DPF). TikTok is not certified under the DPF. The data transfer to the USA and to third countries without an adequacy decision takes place, among other things, on the basis of standard contractual clauses as suitable guarantees for the protection of personal data, which can be viewed at: https://commission.europa.eu/law/law-topic/data-protection/international-dimension-data-protection/standard-contractual-clauses-scc_de (https://commission.europa.eu/law/law-topic/data-protection/international-dimension-data-protection/standard-contractual-clauses-scc_de).
The use of cookies or comparable technologies takes place with your consent on the basis of Section 25 (1) Sentence 1 TDDDG in conjunction with Art. 6 (1) lit. a GDPR. The processing of your personal data takes place with your consent on the basis of Art. 6 (1) lit. a GDPR. You can withdraw your consent at any time without affecting the lawfulness of the processing carried out on the basis of the consent until withdrawal.
Further information on data protection can be found at https://www.tiktok.com/legal/page/eea/privacy-policy/de (https://www.tiktok.com/legal/page/eea/privacy-policy/de) and https://ads.tiktok.com/i18n/official/policy/controller-to-controller (https://ads.tiktok.com/i18n/official/policy/controller-to-controller).
Use of the ADCELL Partner Program
We use the partner program "ADCELL" of Firstlead GmbH (Rosenfelder Str. 15-16, 10315 Berlin; "ADCELL").
ADCELL and we are jointly responsible for the collection of your data and the transmission of this data to ADCELL when the service is integrated. This is based on an agreement between us and ADCELL on the joint processing of personal data. The agreement can be viewed at https://www.adcell.de/datenverarbeitung (https://www.adcell.de/datenverarbeitung). According to this, we and ADCELL are equally responsible for fulfilling the obligations under the GDPR, in particular for fulfilling the information obligations under Art. 13, 14 GDPR and for granting the data subject rights under Art. 15 - 21 GDPR.
If you click on an advertisement containing a partner link, ADCELL places a cookie for conversion tracking on your computer. The cookies serve the purpose of correct billing within the partner program by recording the success of an advertising medium. The cookies recognize that you have clicked on the advertisement and the origin of the order from the advertiser can be traced. ADCELL also uses so-called tracking pixels. These can be used to analyze information such as visitor traffic on the pages.
The information generated by cookies and tracking pixels about the use of this website (including the IP address) and the delivery of advertising formats is transmitted to an ADCELL server and stored there. Among other things, ADCELL can recognize that the partner link on this website has been clicked. ADCELL may under certain circumstances pass on this (anonymized) information to contractual partners, but data such as the IP address will not be merged with other stored data.
The use of cookies or comparable technologies takes place with your consent on the basis of Section 25 (1) Sentence 1 TDDDG in conjunction with Art. 6 (1) lit. a GDPR. The processing of your personal data takes place with your consent on the basis of Art. 6 (1) lit. a GDPR. You can withdraw your consent at any time without affecting the lawfulness of the processing carried out on the basis of the consent until withdrawal.
Plug-ins and Miscellaneous
Use of Google Tag Manager
We use the Google Tag Manager from Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; "Google") on our website.
This application manages JavaScript tags and HTML tags that are used to implement tracking and analysis tools, among other things. The data processing serves the purpose of tailoring and optimizing our website.
The Google Tag Manager itself neither stores cookies nor processes personal data. However, it enables the triggering of other tags that may collect and process personal data.
Further information on terms of use and data protection can be found here (https://www.google.com/intl/de/tagmanager/use-policy.html).
Use of Google invisible reCAPTCHA
We use the invisible reCAPTCHA service from Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; "Google") on our website.
This serves the purpose of distinguishing between input by a human or by automated, machine processing. In the background, Google collects and analyzes usage data, which invisible reCAPTCHA uses to distinguish regular users from bots. For this purpose, your input is transmitted to Google and further used there. In addition, the IP address and possibly other data required by Google for the invisible reCAPTCHA service are transmitted to Google.
This data is processed by Google within the European Union and may also be transmitted to servers of Google LLC in the USA. An adequacy decision by the EU Commission exists for the USA, the EU-US Data Privacy Framework (DPF). Google has certified itself under the DPF and thus committed to comply with European data protection principles.
The use of cookies or similar technologies takes place with your consent on the basis of Section 25 (1) Sentence 1 TDDDG in conjunction with Art. 6 (1) lit. a GDPR. The processing of your personal data takes place with your consent on the basis of Art. 6 (1) lit. a GDPR. You can withdraw your consent at any time without affecting the lawfulness of the processing carried out on the basis of the consent until withdrawal.
Further information on Google reCAPTCHA and the associated privacy policy can be found at: https://www.google.com/recaptcha/intro/android.html (https://www.google.com/recaptcha/intro/android.html) and https://www.google.com/privacy (https://www.google.com/privacy)
Use of Google invisible reCAPTCHA
We use the invisible reCAPTCHA service from Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; "Google") on our website.
This serves the purpose of distinguishing between input by a human or by automated, machine processing. In the background, Google collects and analyzes usage data, which Invisible reCAPTCHA uses to distinguish regular users from bots. For this purpose, your input is transmitted to Google and further used there. In addition, the IP address and possibly other data required by Google for the Invisible reCAPTCHA service are transmitted to Google.
This data is processed by Google within the European Union and may also be transmitted to servers of Google LLC in the USA. An adequacy decision by the EU Commission exists for the USA, the Trans-Atlantic Data Privacy Framework (TADPF). Google has certified itself under the TADPF and thus committed to comply with European data protection principles.
The use of cookies or similar technologies takes place with your consent on the basis of Section 25 (1) Sentence 1 TDDDG in conjunction with Art. 6 (1) lit. a GDPR. The processing of your personal data takes place with your consent on the basis of Art. 6 (1) lit. a GDPR. You can withdraw your consent at any time without affecting the lawfulness of the processing carried out on the basis of the consent until withdrawal.
Further information on Google reCAPTCHA and the associated privacy policy can be found at: https://www.google.com/recaptcha/intro/android.html and https://www.google.com/privacy
Use of Cloudflare
We use the Cloudflare CDN content delivery network from Cloudflare Inc. (101 Townsend St, San Francisco, CA 94107, USA; “Cloudflare”) on our website. This is a supra-regional network of servers in various data centers, with which our web server connects and through which certain content of our website is delivered.
The data processing serves the purpose of optimizing the loading times of our website and thus making our offer more user-friendly.
The following information, among others, may be collected: IP address, system configuration information, information about traffic to and from customer websites (so-called server log files).
Your data may be transferred to the USA. An adequacy decision by the EU Commission exists for the USA, the Trans-Atlantic Data Privacy Framework (TADPF). Cloudflare has certified itself under the TADPF and thus committed to comply with European data protection principles.
The processing of your personal data takes place on the basis of Art. 6 (1) lit. f GDPR from our overriding legitimate interest in the needs-based and targeted design of the website. You have the right to object at any time to processing of personal data concerning you based on Art. 6 (1) lit. f GDPR for reasons arising from your particular situation.
Further information on data protection when using Cloudflare can be found at https://www.cloudflare.com/de-de/privacypolicy/.
Use of YouTube
We use the function for embedding YouTube videos from Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; "YouTube") on our website. YouTube is a company affiliated with Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google").
The function displays videos stored on YouTube in an iFrame on the website. The "Extended data protection mode" option is activated. This means that YouTube does not store any information about visitors to the website. Only when you watch a video is information about it transmitted to YouTube and stored there. Your data may be transferred to the USA. An adequacy decision by the EU Commission exists for the USA, the EU-US Data Privacy Framework (DPF). YouTube has certified itself under the DPF and thus committed to comply with European data protection principles.
The use of cookies or similar technologies takes place with your consent on the basis of Section 25 (1) Sentence 1 TDDDG in conjunction with Art. 6 (1) lit. a GDPR. The processing of your personal data takes place with your consent on the basis of Art. 6 (1) lit. a GDPR. You can withdraw your consent at any time without affecting the lawfulness of the processing carried out on the basis of the consent until withdrawal.
Further information on the collection and use of data by YouTube and Google, your rights in this regard and options for protecting your privacy can be found in YouTube's privacy policy at https://www.youtube.com/t/privacy (https://www.youtube.com/t/privacy).
Use of Gorgias
We use the customer service software "Gorgias" from Gorgias Inc. (San Francisco, CA, 34 Harriet St, San Francisco, USA; "Gorgias") as part of contract processing. The data processing serves the purpose of managing and responding to support tickets.
Your data may be transferred to and processed in third countries outside the EU, in particular the USA. For the USA, an adequacy decision from the EU Commission is available, the EU-US Data Privacy Framework (DPF). Gorgias is not certified under the DPF. To ensure that your data is nevertheless adequately protected, we have agreed with Gorgias Inc. on so-called standard contractual clauses from the EU Commission.
Gorgias uses AI for processing and responding to customer inquiries.
Further information on data protection at Gorgias can be found here: https://www.gorgias.com/privacy.
Data subject rights and storage duration
Duration of storage
After complete contract processing, the data will initially be stored for the duration of the warranty period, then taking into account legal, in particular tax and commercial law retention periods, and then deleted after expiry of the period, unless you have consented to further processing and use.
Rights of the data subject
If the legal requirements are met, you have the following rights under Art. 15 to 20 GDPR: Right to information, to rectification, to erasure, to restriction of processing, to data portability.
In addition, under Art. 21 para. 1 GDPR, you have the right to object to processing based on Art. 6 para. 1 f GDPR, and to processing for the purpose of direct marketing.
Right to lodge a complaint with the supervisory authority
According to Art. 77 GDPR, you have the right to lodge a complaint with the supervisory authority if you believe that the processing of your personal data is not lawful.
You can lodge a complaint, among other things, with the supervisory authority responsible for us, which you can reach at the following contact details:
Bayerisches Landesamt für Datenschutzaufsicht (BayLDA)
Promenade 18
91522 Ansbach
Tel.: +49 981 1800930
Fax: +49 981 180093800
E-Mail: poststelle@lda.bayern.de
Right to object
If the personal data processing listed here is based on our legitimate interest according to Art. 6 para. 1 lit. f GDPR, you have the right to object to these processing operations at any time with effect for the future for reasons arising from your particular situation.
After an objection has been made, the processing of the data concerned will be terminated, unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or if the processing serves the assertion, exercise, or defense of legal claims.
If the personal data processing is carried out for direct marketing purposes, you can object to this processing at any time by notifying us. After an objection has been made, we will stop processing the data concerned for direct marketing purposes.
last updated: 28.07.2026
